Capital Senior Living Corporation Announces Fourth Quarter and Full Year 2020 Results DALLAS

Capital Senior Living Corporation Announces

Fourth Quarter and Full Year 2020 Results

DALLAS March 31, 2021 Capital Senior Living Corporation (the Company ) (NYSE: CSU), one of the

nation s leading owner-operators of senior housing communities, announced results for the fourth quarter and full year ended December 31, 2020.

Associates throughout our Company executed in the delivery of a strong clinical and operational response to the challenges of operating our senior

living communities during the COVID-19 pandemic. Concurrently we took significant transformative actions to improve the financial foundation of the Company and transition to a focused portfolio, said

Kimberly S. Lody, President and CEO. We are encouraged to see recent trends of leading indicators of leads, tours, move-ins and move-outs returning to pre-pandemic

levels, and we are optimistic about the outlook of the post-pandemic recovery. I am extremely grateful for our team of associates and their relentless dedication to the safety and wellbeing of our residents and employees. They are true front-line

Financial Results - Fourth Quarter and Full Year 2020

Fourth Quarter Results

Fourth quarter 2020 revenue was $80.2 million compared to revenue of $108.7 million in the prior comparable period, representing a decrease of

approximately $28.5 million. The majority of the decrease is related to significant property dispositions in fiscal year 2020, including (1) the sale of two owned properties, one of which transitioned to a management agreement with the

successor owner, (2) the transition of 22 of its leased communities to different operators in conjunction with exiting its master lease agreements, (3) the conversion of 12 previously-leased communities to management agreements, and

(4) the process of transferring legal ownership of 18 communities to Fannie Mae, the holder of nonrecourse debt. The remaining decrease was primarily due to a decrease in total occupancies at the Company s remaining senior housing

communities. Financial occupancy in the fourth quarter of 2020 was 74.2%, a decrease of 720 basis points compared to the fourth quarter of 2019. The decrease in financial occupancy was primarily due to reduced

move-in activity, which began in the second half of March 2020 and continued through the end of 2020, related primarily to the COVID-19 pandemic. The decreases in total

revenue were partially offset by increases in management fees and community reimbursement revenue of $1.0 million and $13.1 million, respectively, which were due to the Company s management of certain communities in the fourth quarter

of 2020. Monthly average rent in the fourth quarter of 2020 was $3,464 as compared to $3,666 in the fourth quarter of 2019.

decrease in operating expenses is primarily a result of the transition of properties to other operators or conversion to management agreements as described above, the Company s acceptance of $8.1 million of relief funds under the CARES Act

to reimburse the Company for COVID-19 related costs, slightly lower bad debt expense as well as lower operating expenses as a result of lower occupancy as described above.

The $1.1 million increase in general and administrative expenses is primarily due to consulting expenses

in our Dallas Support Center, an increase in corporate insurance premiums resulting from a challenging market, and increases in transaction and conversion costs.

The Company reported a net loss and comprehensive loss of $20.5 million for the fourth quarter of 2020, compared to net income and comprehensive income

of $10.2 million for the fourth quarter of 2019.

Adjusted EBITDAR for the fourth quarter of 2020 was $20.2 million. Adjusted EBITDAR excluding COVID-19 expenses was $16.9 million for the fourth quarter of 2020. Adjusted CFFO was ($0.4) million and Adjusted CFFO excluding COVID-19 relief and expenses was ($3.7)

million for the fourth quarter or 2020. (See Non-GAAP Financial Measures of Operating Performance below).

The Company reported a net loss

and comprehensive loss of $295.4 million for the fiscal year ended December 31, 2020, and net loss and comprehensive loss of $36.0 million for the fiscal year ended December 31, 2019.

Adjusted EBITDAR for the year ended December 31, 2020, was $85.9 million and Adjusted EBITDAR excluding

COVID-19 expenses was $86.8 million for the fiscal year ended December 31, 2020. Adjusted CFFO for the year ended December 31, 2020 was ($9.4) million and Adjusted CFFO excluding COVID-19 relief and expenses was ($8.6) million for the year ended December 31, 2020. (See Non-GAAP Financial Measures of Operating Performance below).

On December 9, 2020, the

Company s Board of Directors approved and effected a reverse stock split (the Reverse Stock Split ) of the Company s common stock at a ratio of

1-for-15. The Reverse Stock Split reduced the number of issued and outstanding shares of common stock from approximately 31,268,943 shares to approximately 2,084,596

shares. The authorized number of shares of common stock was also proportionately reduced from 65,000,000 shares to 4,333,334 shares. All share amounts presented for the year ended December 31, 2019 have been recast to give effect to the 1-for-15 Reverse Stock Split.

Continuing Portfolio Results

As previously announced, management has implemented an operational improvement plan, which included exiting underperforming leases to strengthen the balance

sheet and strategically invest in certain existing communities, as well as transferring ownership of certain properties of underperforming assets to the non-recourse debt holder (see Community

Transitions Update below). The resulting Continuing Portfolio consists of the 60 owned communities that will constitute the Company s owned community portfolio subsequent to the completion of the Community Transition plan.

Continuing community revenue in the fourth quarter of 2020 decreased 7.7% versus the fourth quarter of 2019. Occupancy for the continuing community portfolio

was 77.4%, a decrease of 700 basis points as compared to the fourth quarter of 2019. Average rent for the 60 communities was $3,586 for the fourth quarter of 2020, which was relatively flat compared to the fourth quarter of 2019.

Continuing community operating expenses decreased 5.1% in the fourth quarter of 2020 compared to the fourth

quarter of 2019. Continuing community advertising and promotion costs decreased 42.2%, food costs decreased 7.7%, and repairs and maintenance decreased 16.1% in the fourth quarter of 2020 compared to the fourth quarter of 2019. Labor costs,

including benefits, remained relatively flat quarter over quarter while small increases in supplies and other expenses partially offset these decreases. Same-community net operating income decreased 14.8% in the fourth quarter of 2020 when compared

with the fourth quarter of 2019.

In December 2020, the Company initiated the first round of COVID-19 vaccinations at its communities, and, as of March

2021, the Company has completed first- and second-round clinics at 100% of its communities. In communities that have completed two vaccine clinics, 87% of its residents and 41% of its staff have received both doses of the COVID-19 vaccine and are fully vaccinated. As of March 2021, COVID-19 incidence rates have declined across the portfolio, and leading indicators, such as leads, tours and move-ins, are at their highest levels since March 2020, indicating that demand for senior housing and services is beginning to rebound.

Throughout 2020, the Company incurred substantial costs for procurement of additional PPE, cleaning and disposable food service supplies, enhanced cleaning,

infection control, environmental sanitization costs, and increased labor expenses for hazard pay at certain communities with COVID-19 positive residents. The Company has also incurred costs for COVID-19 testing of residents and employees. In total, the Company incurred approximately $4.8 million and $7.9 million in incremental COVID-19 costs in the fourth

quarter and full year 2020, respectively. To mitigate these new costs, the Company reduced spending on non-essential supplies, travel and other discretionary items.

In November 2020, the Company accepted $8.1 million of CARES Act Phase 2 Provider Relief funds, which are intended to reimburse the Company for COVID-19-related costs and lost revenues. The $8.1 million Phase 2 Provider Relief Funds have been recorded as a reduction to operating expenses in the Consolidated

Statement of Operations and Comprehensive Loss for the year ended December 31, 2020. The Company received an additional $8.7 million in the first quarter of 2021 under the CARES Act Phase 3 and expects to fully recognize Phase 3 funds in

2021. The CARES Act Phase 2 and Phase 3 funds are grants that do not have to be repaid provided the Company satisfies the terms and conditions of the CARES Act.

In addition, the Company had received approximately $1.9 million in relief from state agencies during the year ended December 31, 2020, under the

CARES Act and has applied for additional federal and state funding. The Company is utilizing the payroll tax deferral program under the CARES Act and delayed the employer portion of payroll taxes totaling $7.4 million from April 2020 through

December 2020. One-half of the deferred payroll taxes, which amount to $3.7 million, will be due by December 2021, while the other half will be due by December 2022.

Community Transitions Update

Canton, Ohio, Community

On November 24, 2020, the Company closed on the sale of one senior housing community located in Canton, Ohio, for a total

purchase price of $18.0 million and received approximately $6.4 million in net proceeds after retiring outstanding mortgage debt of $10.8 million and paying customary transaction and closing costs. In the fourth quarter of 2020, the

Company recorded a $2.0 million gain on the sale of the property. In November 2020, the Company entered into a management agreement with the successor owner to manage the senior living community, subject to a management fee based on the gross

revenues of the property.

Transactions Involving Leases

As of December 31, 2019, the Company leased 46 senior housing communities from certain real estate investment trusts. During 2020, the Company exited all

master lease agreements with its landlords and after giving effect to such transactions, as of December 31, 2020, the Company leased 12 senior living communities. All 12 remaining leases were subsequently converted to management agreements as

addition to approximately $17.9 million of unrestricted cash balances on hand as of December 31, 2020, the Company s principal sources of liquidity are expected to be cash flows from operations, additional proceeds from debt

refinancing activities, COVID-19 relief funding (including $8.1 million and $8.7 million of cash the Company accepted pursuant to the Provider Relief Fund s Phase 2 and Phase 3 General

Distribution in November 2020 and January 2021, respectively), equity issuances and/or proceeds from the sale of owned assets.

2020, the Company was in active discussions with existing and potential lending sources to refinance its two bridge loans totaling $72.5 million, both of which are scheduled to mature in December 2021. The Company has implemented plans, which

include strategic and cash-preservation initiatives, which are designed to provide it with adequate liquidity to meet its obligations for at least the 12-month period following the date its fiscal year 2020

financial statements are issued. If the Company is unable to extend or refinance its indebtedness prior to scheduled maturity dates, its liquidity and financial condition could be adversely impacted. Even if the Company is able to extend or

refinance its maturing bridge loans, the terms of the new financing may not be as favorable to it as the terms of the existing financing. In addition, the amount of mortgage financing available for the Company s communities is generally

dependent on their respective appraised values and performance. Decreases in the appraised values of the Company s communities, including due to adverse changes in real estate market conditions or their performance, could result in available

mortgage refinancing amounts that are less than the communities maturing indebtedness. The Company s inability to obtain refinancing proceeds sufficient to cover maturing indebtedness could adversely impact its liquidity and may cause it

to seek alternative sources of financing, which may be less attractive or unavailable.

Conference Call Information

The Company will host a conference call with senior management to discuss the Company s fourth quarter and full year 2020 financial results on Wednesday,

March 31, 2021, at 2:30 p.m. Eastern Time. To participate, dial 877-407-0989 (no passcode is required). A simultaneous webcast of the teleconference will be

available at https://www.webcast-eqs.com/register/capitalseniorliving20201105/en

For the convenience of

the Company s shareholders and the public, the conference call will be recorded and available for replay starting March 31, 2021, through April 14, 2021. To access the conference call replay, call 877-660-6853, passcode 13711946. The conference call will also be available for playback via the Company s corporate website, https://www.capitalsenior.com/investor-relations/quarterly-conference-calls/.

Non-GAAP Financial Measures of Operating Performance

Adjusted EBITDAR and Adjusted EBITDAR excluding COVID-19 impact are financial valuation measures and

Adjusted CFFO and Adjusted CFFO excluding COVID-19 impact are financial performance measures that are not calculated in accordance with U.S. generally accepted accounting principles ( GAAP ). Non-GAAP financial measures may have material limitations in that they do not reflect all of the costs associated with the Company s results of operations as determined in accordance with GAAP. As a result,

these non-GAAP financial measures should not be considered a substitute for, nor superior to, financial results and measures determined or calculated in accordance with GAAP.

The Company believes that presenting Adjusted EBITDAR excluding COVID-19 impact and Adjusted CFFO excluding COVID-19 impact is useful to investors to assess certain recent impacts of the COVID- 19 pandemic on the Company s financial position, results of operations and the non-

GAAP financial valuation and performance measures that the Company has historically presented to investors.

Adjusted EBITDAR is a valuation measure

commonly used by Company management, research analysts and investors to value companies in the senior living industry. Since Adjusted EBITDAR excludes interest expense and rent expense, it allows Company management, research analysts and investors

to compare the enterprise values of different companies without regard to differences in capital structures and leasing arrangements.

believes Adjusted EBITDAR excluding COVID-19 impact is a valuable measure as it normalizes the impact of COVID-19 for valuation purposes.

The Company believes that Adjusted CFFO and Adjusted CFFO excluding COVID-19 impact are useful as performance measures

in identifying trends in day-to-day operations because they exclude the costs associated with acquisitions and conversions and other items that do not ordinarily reflect

the ongoing operating results of the Company s primary business. Adjusted CFFO and Adjusted CFFO excluding COVID-19 impact provide indicators to management of progress in achieving both consolidated and

individual business unit operating performance and are used by research analysts and investors to evaluate the performance of companies in the senior living industry.

The Company strongly urges you to review the reconciliation of net loss to Adjusted EBITDAR and Adjusted EBITDAR excluding

COVID-19 impact and the reconciliation of net income/(loss) to Adjusted CFFO and Adjusted CFFO excluding COVID-19 impact, along with the Company s consolidated

balance sheets, statements of operations, and statements of cash flows. This is included on the last page of this press release.

Dallas-based Capital Senior Living Corporation is a leading owner-operator of independent living, assisted living and memory care communities for

senior adults. As of March 31, 2020, the Company operated 80 communities that are home to more than 7,000 residents across 19 states and provide compassionate, resident-centric service and care as well as engaging programming. Capital Senior