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ANTHEM REPORTS THIRD QUARTER 2019 RESULTS Third quarter net income was $4.55 per share, including net negative adjustment items of $0.32 per share. Adjusted net income was $4.87* per share. Operating revenu

Key Takeaway: ANTHEM REPORTS THIRD QUARTER 2019 RESULTS Indianapolis, Ind. October 23, 2019 Anthem, Inc. (NYSE: ANTM) today announced third quarter financial results driven by strong revenue growth and improved operational execution. Anthem s third quarter results showed continued membership

Full Press Release Details

ANTHEM REPORTS THIRD QUARTER 2019 RESULTS
Indianapolis, Ind. October 23, 2019 Anthem, Inc. (NYSE: ANTM) today announced third quarter financial results driven by strong revenue growth and improved operational execution.
Anthem s third quarter results showed continued membership growth together with strong operating revenue growth giving us great momentum as we head into 2020, said Gail K. Boudreaux, President and CEO.
I am pleased with our success to date as we remain committed to delivering a simpler, more affordable and more personalized healthcare experience for those we serve.
CONSOLIDATED HIGHLIGHTS
Membership: Medical enrollment totaled approximately 41.0 million members at September 30, 2019, an increase of 1.1 million, or 2.7 percent, from September 30, 2018. Total fully insured enrollment grew by 968 thousand lives, or 6.6 percent, and self-funded enrollment grew by 115 thousand lives, or 0.5 percent. Government Business enrollment increased by 864 thousand lives as the Company experienced growth in Medicaid and Medicare. Commercial & Specialty Business enrollment increased by 219 thousand lives driven by growth in the National and Individual businesses, partially offset by a decline in Local Group enrollment.
Medical enrollment increased sequentially by 132 thousand lives during the third quarter of 2019, reflecting growth in Medicaid and Medicare, partially offset by declines in Commercial & Specialty Business enrollment.
Operating Revenue: Operating revenue was $26.4 billion in the third quarter of 2019, an increase of $3.5 billion, or 15.1 percent, versus the prior year quarter. The increase in operating revenue reflected membership growth across our businesses, premium rate increases to cover overall cost trends, and growth in our value-added services, including our pharmacy and integrated health offerings. The increase was partially offset by the one year waiver of the health insurance tax in 2019.
Benefit Expense Ratio: The benefit expense ratio was 87.2 percent in the third quarter of 2019, an increase of 240 basis points from 84.8 percent in the prior year quarter. The increase, as expected, was primarily driven by the one year waiver of the health insurance tax in 2019.
Medical claims reserves established at December 31, 2018 developed in line with the Company s expectation during the first nine months of 2019.
Medical Cost Trend: For the full year 2019, the Company continues to expect underlying Local Group medical cost trend will be in the range of 6.0% +/- 50 basis points.
Days in Claims Payable: Days in Claims Payable was 39.8 days as of September 30, 2019, an increase of 0.7 days from 39.1 days as of June 30, 2019.
SG&A Expense Ratio: The SG&A expense ratio was 12.9 percent in the third quarter of 2019, a decrease of 250 basis points from 15.4 percent in the third quarter of 2018. The decrease, as expected, was primarily driven by growth in operating revenue and the one year waiver of the health insurance tax in 2019.
Operating Cash Flow: Operating cash flow in the third quarter of 2019 was $1.7 billion, or 1.4 times net income, and an increase of $1.1 billion compared to the third quarter of 2018. Operating cash flow was $4.7 billion, or 1.2 times net income for the nine months ending September 30, 2019.
Share Repurchase Program : During the third quarter of 2019, the Company repurchased 2.4 million shares of its common stock for $644 million, or a weighted average price of $266.52. As of September 30, 2019, the Company had approximately $4.1 billion of Board-approved share repurchase authorization remaining.
Cash Dividend: During the third quarter of 2019, the Company paid a quarterly dividend of $0.80 per share, representing a distribution of cash totaling $204 million.
On October 22, 2019, the Audit Committee declared a fourth quarter 2019 dividend to shareholders of $0.80 per share. On an annualized basis, this equates to a dividend of $3.20 per share. The fourth quarter dividend is payable on December 20, 2019 to shareholders of record at the close of business on December 5, 2019.
Investment Portfolio & Capital Position: During the third quarter of 2019, the Company recorded net realized gains of $1 million and other-than-temporary impairment losses totaling $13 million. During the third quarter of 2018, the Company recorded net realized gains of $27 million and other-than-temporary impairment losses totaling $6 million.
As of September 30, 2019, the Company s net unrealized gain position in the investment portfolio was $711 million, consisting of fixed maturity securities. As of September 30, 2019 cash and investments at the parent company totaled approximately $3.0 billion.
REPORTABLE SEGMENTS
Anthem, Inc. has three reportable segments: Commercial & Specialty Business (comprised of the Local Group, National Accounts, Individual and Specialty businesses); Government Business (comprised of the Medicaid, Medicare, and Federal Health Products & Services businesses); and Other (comprised of IngenioRx, the Diversified Business Group, and corporate expenses not allocated to our other reportable segments).
Reportable Segment Highlights
(In millions) Three Months Ended September 30 Nine Months Ended September 30
2019 2018 Change 2019 2018 Change
Operating Revenue
Commercial & Specialty Business $ 9,284 $ 8,933 3.9 % $ 28,093 $ 26,939 4.3 %
Government Business 15,955 13,979 14.1 % 46,419 40,951 13.4 %
Other 2,508 398 530.2 % 3,850 1,108 247.5 %
Eliminations (1,303 ) (330 ) NM 2 (2,353 ) (961 ) NM 2
Total Operating Revenue 1 $ 26,444 $ 22,980 15.1 % $ 76,009 $ 68,037 11.7 %
Operating Gain / (Loss)
Commercial & Specialty Business $ 930 $ 834 11.5 % $ 3,511 $ 3,284 6.9 %
Government Business 616 456 35.1 % 1,471 1,477 (0.4 )%
Other (18 ) (41 ) NM 2 (81 ) (85 ) NM 2
Total Operating Gain 1 $ 1,528 $ 1,249 22.3 % $ 4,901 $ 4,676 4.8 %
Operating Margin
Commercial & Specialty Business 10.0 % 9.3 % 70 bp 12.5 % 12.2 % 30 bp
Government Business 3.9 % 3.3 % 60 bp 3.2 % 3.6 % (40 ) bp
Total Operating Margin 1 5.8 % 5.4 % 40 bp 6.4 % 6.9 % (50 ) bp
Commercial & Specialty Business: Operating gain in the Commercial & Specialty Business segment totaled $930 million in the third quarter of 2019, an increase of $96 million, or 11.5 percent, from $834 million in the third quarter of 2018. The increase is primarily driven by greater penetration of value-added services, including our pharmacy and integrated health offerings, partially offset by unfavorable reserve development.
Government Business: Operating gain in the Government Business segment was $616 million in the third quarter of 2019, an increase of $160 million, or 35.1 percent, from $456 million in the third quarter of 2018. The increase is driven by improved medical cost performance in Medicaid partially offset by the one year waiver of the health insurance tax.
Other: The Company reported an operating loss of $18 million in the Other segment for the third quarter of 2019, compared with an operating loss of $41 million in the prior year quarter.
Full Year 2019:
Basis of Presentation
Conference Call and Webcast
Management will host a conference call and webcast today at 8:30 a.m. Eastern Daylight Time ( EDT ) to discuss the company s third quarter results and outlook. The conference call should be accessed at least 15 minutes prior to the start of the call with the following numbers:
877-260-8898 (Domestic) 800-475-6701 (Domestic Replay)
612-332-0530 (International) 320-365-3844 (International Replay)
An access code is not required for today s conference call. The access code for the replay is 432048. The replay will be available from 11:00 a.m. EDT today, until the end of the day on November 6, 2019. The call will also be available through a live webcast at www.antheminc.com under the Investors link. A webcast replay will be available following the call.
Anthem Contacts:
Investor Relations Media
Chris Rigg Jill Becher, 414-234-1573
Chris.Rigg@anthem.com Jill.Becher@anthem.com
About Anthem, Inc.
Anthem is a leading health benefits company dedicated to improving lives and communities, and making healthcare simpler. Through its affiliated companies, Anthem serves more than 77 million people, including over 40 million within its family of health plans. We aim to be the most innovative, valuable and inclusive partner. For more information, please visit www.antheminc.com or follow @AnthemInc on Twitter.
Membership Summary
(Unaudited and in Thousands)
Change from
Medical Membership September 30, 2019 September 30, 2018 December 31, 2018 September 30, 2018 December 31, 2018
Customer Type
Local Group 15,659 15,688 15,733 (0.2 )% (0.5 )%
Individual 711 692 655 2.7 % 8.5 %
National:
National Accounts 7,666 7,610 7,588 0.7 % 1.0 %
BlueCard 5,967 5,794 5,838 3.0 % 2.2 %
Total National 13,633 13,404 13,426 1.7 % 1.5 %
Medicare:
Medicare Advantage 1,203 992 1,006 21.3 % 19.6 %
Medicare Supplement 893 837 846 6.7 % 5.6 %
Total Medicare 2,096 1,829 1,852 14.6 % 13.2 %
Medicaid 7,293 6,731 6,716 8.3 % 8.6 %
Federal Health Products & Services 1,592 1,557 1,556 2.2 % 2.3 %
Total Medical Membership 40,984 39,901 39,938 2.7 % 2.6 %
Funding Arrangement
Self-Funded 25,368 25,253 25,287 0.5 % 0.3 %
Fully-Insured 15,616 14,648 14,651 6.6 % 6.6 %
Total Medical Membership 40,984 39,901 39,938 2.7 % 2.6 %
Reportable Segment
Commercial & Specialty Business 30,003 29,784 29,814 0.7 % 0.6 %
Government Business 10,981 10,117 10,124 8.5 % 8.5 %
Total Medical Membership 40,984 39,901 39,938 2.7 % 2.6 %
Other Membership
Life and Disability Members 4,970 4,701 4,795 5.7 % 3.6 %
Dental Members 5,942 5,804 5,807 2.4 % 2.3 %
Dental Administration Members 5,526 5,367 5,327 3.0 % 3.7 %
Vision Members 7,232 6,906 6,946 4.7 % 4.1 %
Medicare Part D Standalone Members 285 312 309 (8.7 )% (7.8 )%
Consolidated Statements of Income
(In millions, except per share data) Three Months Ended September 30
2019 2018 Change
Revenues
Premiums $ 23,793 $ 21,451 10.9 %
Administrative fees and other revenue 2,651 1,529 73.4 %
Total operating revenue 26,444 22,980 15.1 %
Net investment income 242 250 (3.2 )%
Net realized gains on financial instruments 1 27 (96.3 )%
Other-than-temporary impairment losses on investments:
Total other-than-temporary impairment losses on investments (14 ) (8 ) NM
Portion of other-than-temporary impairment losses recognized in other comprehensive income 1 2 (50.0 )%
Other-than-temporary impairment losses recognized in income (13 ) (6 ) NM
Total revenues 26,674 23,251 14.7 %
Expenses
Benefit expense 20,753 18,185 14.1 %
Cost of products sold 745 NM
Selling, general and administrative expense 3,418 3,546 (3.6 )%
Interest expense 185 188 (1.6 )%
Amortization of other intangible assets 84 91 (7.7 )%
Gain on extinguishment of debt (1 ) NM
Total expenses 25,185 22,009 14.4 %
Income before income tax expense 1,489 1,242 19.9 %
Income tax expense 306 282 8.5 %
Net income $ 1,183 $ 960 23.2 %
Net income per diluted share $ 4.55 $ 3.62 25.7 %
Diluted shares 260.0 265.4 (2.0 )%
Benefit expense as a percentage of premiums 87.2 % 84.8 % 240 bp
Selling, general and administrative expense as a percentage of total operating revenue 12.9 % 15.4 % (250 )bp
Income before income taxes as a percentage of total revenue 5.6 % 5.3 % 30 bp
NM = calculation not meaningful
Consolidated Statements of Income
(In millions, except per share data) Nine Months Ended September 30
2019 2018 Change
Revenues
Premiums $ 70,137 $ 63,602 10.3 %
Administrative fees and other revenue 5,872 4,435 32.4 %
Total operating revenue 76,009 68,037 11.7 %
Net investment income 737 708 4.1 %
Net realized gains on financial instruments 90 5 NM
Other-than-temporary impairment losses on investments:
Total other-than-temporary impairment losses on investments (36 ) (20 ) NM
Portion of other-than-temporary impairment losses recognized in other comprehensive income 6 2 NM
Other-than-temporary impairment losses recognized in income (30 ) (18 ) NM
Total revenues 76,806 68,732 11.7 %
Expenses
Benefit expense 60,403 52,959 14.1 %
Cost of products sold 843 NM
Selling, general and administrative expense 9,862 10,402 (5.2 )%
Interest expense 556 564 (1.4 )%
Amortization of other intangible assets 256 265 (3.4 )%
(Gain) loss on extinguishment of debt (1 ) 17 NM
Total expenses 71,919 64,207 12.0 %
Income before income tax expense 4,887 4,525 8.0 %
Income tax expense 1,014 1,200 (15.5 )%
Net income $ 3,873 $ 3,325 16.5 %
Net income per diluted share $ 14.83 $ 12.58 17.9 %
Diluted shares 261.1 264.3 (1.2 )%
Benefit expense as a percentage of premiums 86.1 % 83.3 % 280 bp
Selling, general and administrative expense as a percentage of total operating revenue 13.0 % 15.3 % (230 )bp
Income before income taxes as a percentage of total revenue 6.4 % 6.6 % (20 )bp
NM = calculation not meaningful
Consolidated Balance Sheets
September 30, December 31,
(In millions) 2019 2018
(Unaudited)
Assets
Current assets:
Cash and cash equivalents $ 4,190 $ 3,934
Fixed maturity securities, current 19,960 16,692
Equity securities, current 2,300 1,493
Other invested assets, current 10 21
Accrued investment income 168 162
Premium receivables 4,782 4,465
Self-funded receivables 2,555 2,278
Other receivables 2,870 2,558
Income taxes receivable 91 10
Securities lending collateral 465 604
Other current assets 2,113 2,104
Total current assets 39,504 34,321
Long-term investments:
Fixed maturity securities 518 487
Equity securities 29 33
Other invested assets 3,914 3,726
Property and equipment, net 2,921 2,735
Goodwill 20,500 20,504
Other intangible assets 8,756 9,007
Other noncurrent assets 1,667 758
Total assets $ 77,809 $ 71,571
Liabilities and shareholders equity
Liabilities
Current liabilities:
Policy liabilities:
Medical claims payable $ 8,977 $ 7,454
Reserves for future policy benefits 77 75
Other policyholder liabilities 2,503 2,590
Total policy liabilities 11,557 10,119
Unearned income 948 902
Accounts payable and accrued expenses 4,445 4,959
Security trades pending payable 542 197
Securities lending payable 465 604
Short-term borrowings 710 1,145
Current portion of long-term debt 700 849
Other current liabilities 3,867 3,190
Total current liabilities 23,234 21,965
Long-term debt, less current portion 18,820 17,217
Reserves for future policy benefits, noncurrent 661 706
Deferred tax liabilities, net 2,140 1,960
Other noncurrent liabilities 1,622 1,182
Total liabilities 46,477 43,030
Shareholders equity
Common stock 3 3
Additional paid-in capital 9,524 9,536
Retained earnings 22,104 19,988
Accumulated other comprehensive loss (299 ) (986 )
Total shareholders equity 31,332 28,541
Total liabilities and shareholders equity $ 77,809 $ 71,571
Consolidated Statements of Cash Flows
(In millions) Nine Months Ended September 30
2019 2018
Operating activities
Net income $ 3,873 $ 3,325
Adjustments to reconcile net income to net cash provided by operating activities:
Net realized gains on financial instruments (90 ) (5 )
Other-than-temporary impairment losses recognized in income 30 18
(Gain) loss on extinguishment of debt (1 ) 17
Loss on disposal of assets 1 2
Deferred income taxes (29 ) 141
Amortization, net of accretion 778 752
Depreciation expense 109 92
Share-based compensation 226 135
Changes in operating assets and liabilities:
Receivables, net (880 ) (823 )
Other invested assets (30 ) (17 )
Other assets (280 ) (734 )
Policy liabilities 1,394 (556 )
Unearned income 46 (42 )
Accounts payable and accrued expenses (931 ) 756
Other liabilities 675 190
Income taxes (81 ) 273
Other, net (76 ) (160 )
Net cash provided by operating activities 4,734 3,364
Investing activities
Purchases of fixed maturity securities (7,616 ) (6,790 )
Proceeds from sales and maturities of fixed maturity securities 5,502 6,413
Purchases of equity securities (9,408 ) (812 )
Proceeds from sales of equity securities 8,671 2,119
Purchases of other invested assets (286 ) (324 )
Proceeds from sales of other invested assets 242 251
Changes in securities lending collateral 139 (286 )
Purchases of subsidiaries, net of cash acquired (1,732 )
Net purchases of property and equipment (726 ) (888 )
Other, net (33 ) 17
Net cash used in investing activities (3,515 ) (2,032 )
Financing activities
Net repayments of commercial paper borrowings (197 ) (54 )
Net repayments of short-term borrowings (435 ) (5 )
Net proceeds from (repayments of) long-term borrowings 1,550 (558 )
Changes in securities lending payable (139 ) 287
Changes in bank overdrafts 250 97
Proceeds from issuance of common stock under Equity Units stock purchase contracts 1,250
Repurchase and retirement of common stock (1,396 ) (1,192 )
Change in collateral and settlements of debt-related derivatives (34 ) 22
Cash dividends (616 ) (583 )
Proceeds from issuance of common stock under employee stock plans 137 133
Taxes paid through withholding of common stock under employee stock plans (82 ) (77 )
Net cash used in financing activities (962 ) (680 )
Effect of foreign exchange rates on cash and cash equivalents (1 ) (1 )
Change in cash and cash equivalents 256 651
Cash and cash equivalents at beginning of year 3,934 3,609
Cash and cash equivalents at end of period $ 4,190 $ 4,260
Reconciliation of Medical Claims Payable
Nine Months Ended
September 30 Years Ended December 31
2019 2018 2018 2017 2016
(In millions) (Unaudited) (Unaudited)
Gross medical claims payable, beginning of period $ 7,266 $ 7,814 $ 7,814 $ 7,656 $ 7,360
Ceded medical claims payable, beginning of period (34 ) (105 ) (105 ) (539 ) (646 )
Net medical claims payable, beginning of period 7,232 7,709 7,709 7,117 6,714
Business combinations and purchase adjustments 199 199 76
Net incurred medical claims:
Current year 58,157 51,396 69,581 70,377 64,868
Prior years redundancies (1) (437 ) (858 ) (930 ) (1,133 ) (835 )
Total net incurred medical claims 57,720 50,538 68,651 69,244 64,033
Net payments attributable to:
Current year medical claims 49,751 44,511 62,748 62,923 57,879
Prior years medical claims 6,466 6,504 6,579 5,805 5,751
Total net payments 56,217 51,015 69,327 68,728 63,630
Net medical claims payable, end of period 8,735 7,431 7,232 7,709 7,117
Ceded medical claims payable, end of period 35 37 34 105 539
Gross medical claims payable, end of period $ 8,770 $ 7,468 $ 7,266 $ 7,814 $ 7,656
Current year medical claims paid as a percentage of current year net incurred medical claims 85.5 % 86.6 % 90.2 % 89.4 % 89.2 %
Prior year redundancies in the current year as a percentage of prior year net medical claims payable less prior year redundancies in the current year 6.4 % 12.5 % 13.7 % 18.9 % 14.2 %
Prior year redundancies in the current year as a percentage of prior year net incurred medical claims 0.6 % 1.2 % 1.3 % 1.8 % 1.4 %
GAAP Reconciliation
Anthem, Inc. has referenced Adjusted Net Income and Adjusted Net Income Per Share, which are non-GAAP measures, in this document. These non-GAAP measures are not intended to be alternatives to any measure calculated in accordance with GAAP. In addition to these non-GAAP measures, references are made to the measures Operating Revenue and Operating Gain. Each of these measures is provided to further aid investors in understanding and analyzing the company s core operating results and comparing Anthem, Inc. s financial results. A reconciliation of Operating Revenue to Total Revenue is set forth in the Consolidated Statements of Income herein. A reconciliation of the non-GAAP measures to the most directly comparable measures calculated in accordance with GAAP, together with a reconciliation of reportable segments operating gain to income before income tax expense, is reported below. Prior amounts may be rounded differently to conform to current presentation.
Three Months Ended Nine Months Ended
September 30 September 30
(In millions, except per share data) 2019 2018 Change 2019 2018 Change
Net income $ 1,183 $ 960 23.2 % $ 3,873 $ 3,325 16.5 %
Add / (Subtract):
Net realized (gains) losses on financial instruments (1 ) (27 ) (90 ) (5 )
Amortization of other intangible assets 84 91 256 265
Other-than-temporary impairment losses recognized in income 13 6 30 18
(Gain) loss on extinguishment of debt (1 ) (1 ) 17
Transaction and integration related costs 3 8 9
Litigation expenses 9 44
Tax impact of non-GAAP adjustments (24 ) (18 ) (61 ) (73 )
Net adjustment items 84 51 186 231
Adjusted net income $ 1,267 $ 1,011 25.3 % $ 4,059 $ 3,556 14.1 %
Net income per diluted share $ 4.55 $ 3.62 25.7 % $ 14.83 $ 12.58 17.9 %
Add / (Subtract):
Net realized (gains) losses on financial instruments (0.10 ) (0.34 ) (0.02 )
Amortization of other intangible assets 0.32 0.34 0.98 1.00
Other-than-temporary impairment losses recognized in income 0.05 0.02 0.11 0.07
(Gain) loss on extinguishment of debt 0.06
Transaction and integration related costs 0.01 0.03 0.03
Litigation expenses 0.03 0.17
Tax impact of non-GAAP adjustments (0.09 ) (0.07 ) (0.23 ) (0.28 )
Rounding Impact 0.01
Net adjustment items 0.32 0.19 0.72 0.87
Adjusted net income per diluted share $ 4.87 $ 3.81 27.8 % $ 15.55 $ 13.45 15.6 %
Full Year 2019 Outlook
Net income per diluted share Greater than $18.45
Add / (Subtract):
Net realized gains on financial instruments (0.34 )
Other-than-temporary impairment losses recognized in income 0.11
Transaction and integration related costs 0.03
Litigation expenses 0.17
Amortization of other intangible assets Approximately $1.30
Tax impact of non-GAAP adjustments Approximately ($0.32 )
Net adjustment items Approximately $0.95
Adjusted net income per diluted share Greater than $19.40
Three Months Ended Nine Months Ended
September 30 September 30
(In millions) 2019 2018 Change 2019 2018 Change
Reportable segments operating gain $ 1,528 $ 1,249 22.3 % $ 4,901 $ 4,676 4.8 %
Net investment income 242 250 737 708
Net realized gains (losses) on financial instruments 1 27 90 5
Other-than-temporary impairment losses recognized in income (13 ) (6 ) (30 ) (18 )
Interest expense (185 ) (188 ) (556 ) (564 )
Amortization of other intangible assets (84 ) (91 ) (256 ) (265 )
Gain (loss) on extinguishment of debt 1 1 (17 )
Income before income tax expense $ 1,489 $ 1,242 19.9 % $ 4,887 $ 4,525 8.0 %
Forward-Looking Statements
This document contains certain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements reflect our views about future events and financial performance and are generally not historical facts. Words such as expect, feel, believe, will, may, should, anticipate, intend, estimate, project, forecast, plan and similar expressions are intended to identify forward-looking statements. These statements include, but are not limited to: financial projections and estimates and their underlying assumptions; statements regarding plans, objectives and expectations with respect to future operations, products and services; and statements regarding future performance. Such statements are subject to certain risks and uncertainties, many of which are difficult to predict and generally beyond our control, that could cause actual results to differ materially from those expressed in, or implied or projected by, the forward-looking statements. You are cautioned not to place undue reliance on these forward-looking statements that speak only as of the date hereof. You are also urged to carefully review and consider the various risks and other disclosures discussed in our reports filed with the U.S. Securities and Exchange Commission from time to time, which attempt to advise interested parties of the factors that affect our business. Except to the extent otherwise required by federal securities laws, we do not undertake any obligation to republish revised forward-looking statements to reflect events or circumstances after the date hereof. These risks and uncertainties include, but are not limited to: the impact of federal and state regulation, including ongoing changes in the Patient Protection and Affordable Care Act and the Health Care and Education Reconciliation Act of 2010, as amended, or collectively, the ACA, and the ultimate outcome of legal challenges to the ACA; trends in healthcare costs and utilization rates; our ability to contract with providers on cost-effective and competitive terms; our ability to secure sufficient premium rates, including regulatory approval for and implementation of such rates; competitive pressures and our ability to adapt to changes in the industry and develop and implement strategic growth opportunities; reduced enrollment; unauthorized disclosure of member or employee sensitive or confidential information, including the impact and outcome of any investigations, inquiries, claims and litigation related thereto; risks and uncertainties regarding Medicare and Medicaid programs, including those related to non-compliance with the complex regulations imposed thereon; our ability to maintain and achieve improvement in Centers for Medicare and Medicaid Services, or CMS, Star ratings and other quality scores and funding risks with respect to revenue received from participation therein; a negative change in our healthcare product mix; costs and other liabilities associated with litigation, government investigations, audits or reviews; the ultimate outcome of litigation between Cigna Corporation, or Cigna, and us related to the merger agreement between the parties, including our claim for damages against Cigna, Cigna s claim for payment of a termination fee and other damages against us, and the potential for such litigation to cause us to incur substantial costs, materially distract management and negatively impact our reputation and financial condition; non-compliance by any party with the pharmacy benefit management services agreements between us and each of Express Scripts, Inc., or Express Scripts, and CaremarkPCS Health, L.L.C., or CVS Health, as well as any agreements governing the transition of pharmacy benefit management services provided to us from Express Scripts to CVS Health, which could result in financial penalties, our inability to meet customer demands, and sanctions imposed by governmental entities, including CMS; medical malpractice or professional liability claims or other risks related to healthcare services and pharmacy benefit management services provided by our subsidiaries; possible restrictions in the payment of dividends from our subsidiaries and increases in required minimum levels of capital; our ability to repurchase shares of our common stock and pay dividends on our common stock due to the adequacy of our cash flow and earnings and other considerations; the potential negative effect from our substantial amount of outstanding indebtedness; a downgrade in our financial strength ratings; the effects of any negative publicity related to the health benefits industry in general or us in particular; failure to effectively maintain and modernize our information systems; events that may negatively affect our licenses with the Blue Cross and Blue Shield Association; large-scale medical emergencies, such as future public health epidemics and catastrophes; general risks associated with mergers, acquisitions, joint ventures and strategic alliances; possible
impairment of the value of our intangible assets if future results do not adequately support goodwill and other intangible assets; changes in economic and market conditions, as well as regulations that may negatively affect our liquidity and investment portfolios; changes in U.S. tax laws; intense competition to attract and retain employees; and various laws and provisions in our governing documents that may prevent or discourage takeovers and business combinations.
Last updated: Oct 23, 2019