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ANTHEM REPORTS SECOND QUARTER 2019 RESULTS, RAISES FULL YEAR OUTLOOK Second quarter net income was $4.36 per share, including net negative adjustment items of $0.28 per share. Adjusted net income was $4.64*

Key Takeaway: ANTHEM REPORTS SECOND QUARTER 2019 RESULTS, RAISES FULL YEAR OUTLOOK Indianapolis, Ind. July 24, 2019 Anthem, Inc. (NYSE: ANTM) reported second quarter financial results driven by strong revenue growth and steady progress on the implementation of IngenioRx. Our second quarter

Full Press Release Details

ANTHEM REPORTS SECOND QUARTER 2019 RESULTS,
RAISES FULL YEAR OUTLOOK
Indianapolis, Ind. July 24, 2019 Anthem, Inc. (NYSE: ANTM) reported second quarter financial results driven by strong revenue growth and steady progress on the implementation of IngenioRx.
Our second quarter results reflect solid top line growth across our businesses and reinforce our commitment to innovation and performance execution, said Gail K. Boudreaux, President and CEO. We began successfully migrating members to IngenioRx on May 1 and have received transition approvals from all of our 14 Blue states and the majority of our Medicaid states. We are tracking ahead of expectations, and as a result, we now expect IngenioRx to achieve the upper end of our $0.70 - $0.90 guidance.
Contributing to the momentum of IngenioRx, we are pleased to announce our first external pharmacy contract win with Blue Cross of Idaho beginning January 1, 2020, further demonstrating the strength of our pharmacy offering and our ability to deliver more affordable care with a simplified consumer experience. I am excited about our future growth opportunities as we continue to leverage our growing suite of integrated solutions, including our recently announced acquisition of Beacon Health Options, to create greater value for the customers, members and care providers that we are privileged to serve.
CONSOLIDATED HIGHLIGHTS
Membership: Medical enrollment totaled approximately 40.9 million members at June 30, 2019, an increase of 1.3 million, or 3.3 percent, from June 30, 2018. Total fully insured enrollment grew by 1.1 million, or 7.7 percent, and self-funded enrollment increased by 188 thousand, or 0.7 percent. Government Business enrollment increased by 1.0 million, driven by growth in Medicaid and Medicare. Commercial & Specialty Business enrollment increased by 290 thousand, driven by growth in all lines of business.
Medical enrollment increased 9 thousand sequentially, reflecting growth in Medicaid and Medicare, partially offset by declines in Commercial & Specialty Business enrollment.
Operating Revenue: Operating revenue was $25.2 billion in the second quarter of 2019, an increase of $2.5 billion, or 10.8 percent, versus $22.7 billion in the prior year quarter. The increase in operating revenue reflected membership growth across our businesses and premium rate increases to cover overall cost trends. The increase was partially offset by the one year waiver of the health insurance tax in 2019.
Benefit Expense Ratio: The benefit expense ratio was 86.7 percent in the second quarter of 2019, an increase of 330 basis points from 83.4 percent in the prior year quarter. The increase, as expected, was primarily driven by the one year waiver of the health insurance tax in 2019 and medical cost experience in the Medicaid business.
Medical claims reserves established at December 31, 2018 developed moderately better than the Company s expectation during the first six months of 2019.
Medical Cost Trend: For the full year 2019, the Company continues to expect underlying Local Group medical cost trend will be in the range of 6.0% +/- 50 basis points.
Days in Claims Payable: Days in Claims Payable was 39.1 days as of June 30, 2019, an increase of 0.6 days from 38.5 days as of March 31, 2019.
SG&A Expense Ratio: The SG&A expense ratio was 13.0 percent in the second quarter of 2019, a decrease of 210 basis points from 15.1 percent in the second quarter of 2018. The decrease, as expected, was primarily driven by the one year waiver of the health insurance tax in 2019 and growth in operating revenue.
Operating Cash Flow: Operating cash flow was $1.4 billion, or 1.3 times net income, and an increase of $895 million compared to the second quarter of 2018. Operating cash flow was $3.1 billion, or 1.1 times net income for the six months ending June 30, 2019.
Share Repurchase Program: During the second quarter of 2019, the Company repurchased 1.7 million shares of its common stock for $458 million, or a weighted average price of $272.95. As of June 30, 2019, the Company had approximately $4.7 billion of Board-approved share repurchase authorization remaining.
Cash Dividend: During the second quarter of 2019, the Company paid a quarterly dividend of $0.80 per share, representing a distribution of cash totaling $206 million.
On July 23, 2019, the Audit Committee declared a third quarter 2019 dividend to shareholders of $0.80 per share. On an annualized basis, this equates to a dividend of $3.20 per share. The third quarter dividend is payable on September 25, 2019 to shareholders of record at the close of business on September 10, 2019.
Investment Portfolio & Capital Position: During the second quarter of 2019, the Company recorded net realized gains on financial instruments totaling $11 million and other-than-temporary impairment losses totaling $7 million. During the second quarter of 2018, the Company recorded net realized gains of $4 million and other-than-temporary impairment losses totaling $4 million.
As of June 30, 2019, the Company s net unrealized gain position in the investment portfolio was $561 million, consisting of fixed maturity securities. As of June 30, 2019 cash and investments at the parent company totaled approximately $1.4 billion.
REPORTABLE SEGMENTS
Anthem, Inc. has three reportable segments: Commercial & Specialty Business (comprised of the Local Group, National Accounts, Individual and Specialty businesses); Government Business (comprised of the Medicaid, Medicare, and Federal Health Products & Services businesses); and Other (comprised of IngenioRx, the Diversified Business Group, and corporate expenses not allocated to our other reportable segments).
Reportable Segment Highlights
(In millions) Three Months Ended June 30 Six Months Ended June 30
2019 2018 Change 2019 2018 Change
Operating Revenue
Commercial & Specialty Business $ 9,417 $ 9,055 4.0 % $ 18,809 $ 18,006 4.5 %
Government Business 15,538 13,619 14.1 % 30,464 26,972 12.9 %
Other 794 350 126.9 % 1,342 710 89.0 %
Eliminations (572 ) (309 ) NM 2 (1,050 ) (631 ) NM 2
Total Operating Revenue 1 $ 25,177 $ 22,715 10.8 % $ 49,565 $ 45,057 10.0 %
Operating Gain / (Loss)
Commercial & Specialty Business $ 983 $ 1,048 (6.2 )% $ 2,581 $ 2,450 5.3 %
Government Business 478 532 (10.2 )% 855 1,021 (16.3 )%
Other (28 ) (21 ) NM 2 (63 ) (44 ) NM 2
Total Operating Gain 1 $ 1,433 $ 1,559 (8.1 )% $ 3,373 $ 3,427 (1.6 )%
Operating Margin
Commercial & Specialty Business 10.4 % 11.6 % (120 ) bp 13.7 % 13.6 % 10 bp
Government Business 3.1 % 3.9 % (80 ) bp 2.8 % 3.8 % (100 ) bp
Total Operating Margin 1 5.7 % 6.9 % (120 ) bp 6.8 % 7.6 % (80 ) bp
Commercial & Specialty Business: Operating gain in the Commercial & Specialty Business segment totaled $983 million in the second quarter of 2019, a decrease of $65 million, or 6.2 percent, from $1,048 million in the second quarter of 2018. The decrease is primarily driven by the impact of higher favorable risk adjustor adjustments recognized in 2018. The decline is partially offset by higher administrative fee revenue in our self-funded businesses, driven by greater penetration of value-added services.
Government Business: Operating gain in the Government Business segment was $478 million in the second quarter of 2019, a decrease of $54 million, or 10.2 percent, from $532 million in the second quarter of 2018. The decrease is driven by continued elevated medical cost experience in Medicaid in select states and the one year waiver of the health insurance tax in 2019, partially offset by out of period revenue adjustments and Medicare membership growth.
Other: The Company reported an operating loss of $28 million in the Other segment for the second quarter of 2019, compared with an operating loss of $21 million in the prior year quarter.
Full Year 2019:
Basis of Presentation
Conference Call and Webcast
Management will host a conference call and webcast today at 8:30 a.m. Eastern Daylight Time ( EDT ) to discuss the company s second quarter results and outlook. The conference call should be accessed at least 15 minutes prior to the start of the call with the following numbers:
800-553-0358 (Domestic) 800-475-6701 (Domestic Replay)
612-332-0632 (International) 320-365-3844 (International Replay)
An access code is not required for today s conference call. The access code for the replay is 432045. The replay will be available from 11:00 a.m. EDT today, until the end of the day on August 7, 2019. The call will also be available through a live webcast at www.antheminc.com under the Investors link. A webcast replay will be available following the call.
Anthem Contacts:
Investor Relations Media
Chris Rigg Jill Becher, 414-234-1573
Chris.Rigg@anthem.com Jill.Becher@anthem.com
About Anthem, Inc.
Anthem is a leading health benefits company dedicated to improving lives and communities, and making healthcare simpler. Through its affiliated companies, Anthem serves more than 78 million people, including over 40 million within its family of health plans. We aim to be the most innovative, valuable and inclusive partner. For more information, please visit www.antheminc.com or follow @AnthemInc on Twitter.
Membership Summary
(Unaudited and in Thousands)
Change from
Medical Membership June 30, 2019 June 30, 2018 March 31, 2019 June 30, 2018 March 31, 2019
Customer Type
Local Group 15,670 15,634 15,697 0.2 % (0.2 )%
Individual 741 712 773 4.1 % (4.1 )%
National:
National Accounts 7,693 7,658 7,757 0.5 % (0.8 )%
BlueCard 6,009 5,819 5,981 3.3 % 0.5 %
Total National 13,702 13,477 13,738 1.7 % (0.3 )%
Medicare:
Medicare Advantage 1,170 937 1,144 24.9 % 2.3 %
Medicare Supplement 877 827 867 6.0 % 1.2 %
Total Medicare 2,047 1,764 2,011 16.0 % 1.8 %
Medicaid 7,099 6,414 7,033 10.7 % 0.9 %
Federal Health Products & Services 1,593 1,560 1,591 2.1 % 0.1 %
Total Medical Membership 40,852 39,561 40,843 3.3 % %
Funding Arrangement
Self-Funded 25,433 25,245 25,495 0.7 % (0.2 )%
Fully-Insured 15,419 14,316 15,348 7.7 % 0.5 %
Total Medical Membership 40,852 39,561 40,843 3.3 % %
Reportable Segment
Commercial & Specialty Business 30,113 29,823 30,208 1.0 % (0.3 )%
Government Business 10,739 9,738 10,635 10.3 % 1.0 %
Total Medical Membership 40,852 39,561 40,843 3.3 % %
Other Membership
Life and Disability Members 4,906 4,673 4,849 5.0 % 1.2 %
Dental Members 5,931 5,788 5,955 2.5 % (0.4 )%
Dental Administration Members 5,523 5,384 5,491 2.6 % 0.6 %
Vision Members 7,161 6,760 7,169 5.9 % (0.1 )%
Medicare Part D Standalone Members 287 312 289 (8.0 )% (0.7 )%
Consolidated Statements of Income
(In millions, except per share data) Three Months Ended June 30
2019 2018 Change
Revenues
Premiums $ 23,501 $ 21,248 10.6 %
Administrative fees and other revenue 1,676 1,467 14.2 %
Total operating revenue 25,177 22,715 10.8 %
Net investment income 285 229 24.5 %
Net realized gains on financial instruments 11 4 175.0 %
Other-than-temporary impairment losses on investments:
Total other-than-temporary impairment losses on investments (9 ) (4 ) NM
Portion of other-than-temporary impairment losses recognized in other comprehensive income 2 NM
Other-than-temporary impairment losses recognized in income (7 ) (4 ) NM
Total revenues 25,466 22,944 11.0 %
Expenses
Benefit expense 20,368 17,728 14.9 %
Cost of products sold 98 NM
Selling, general and administrative expense 3,278 3,428 (4.4 )%
Interest expense 184 192 (4.2 )%
Amortization of other intangible assets 85 93 (8.6 )%
Gain on extinguishment of debt (1 ) NM
Total expenses 24,013 21,440 12.0 %
Income before income tax expense 1,453 1,504 (3.4 )%
Income tax expense 314 450 (30.2 )%
Net income $ 1,139 $ 1,054 8.1 %
Net income per diluted share $ 4.36 $ 3.98 9.5 %
Diluted shares 261.0 264.5 (1.3 )%
Benefit expense as a percentage of premiums 86.7 % 83.4 % 330 bp
Selling, general and administrative expense as a percentage of total operating revenue 13.0 % 15.1 % (210 ) bp
Income before income taxes as a percentage of total revenue 5.7 % 6.6 % (90 ) bp
NM = calculation not meaningful
Consolidated Statements of Income
(In millions, except per share data) Six Months Ended June 30
2019 2018 Change
Revenues
Premiums $ 46,344 $ 42,151 9.9 %
Administrative fees and other revenue 3,221 2,906 10.8 %
Total operating revenue 49,565 45,057 10.0 %
Net investment income 495 458 8.1 %
Net realized gains (losses) on financial instruments 89 (22 ) NM
Other-than-temporary impairment losses on investments:
Total other-than-temporary impairment losses on investments (22 ) (12 ) NM
Portion of other-than-temporary impairment losses recognized in other comprehensive income 5 NM
Other-than-temporary impairment losses recognized in income (17 ) (12 ) NM
Total revenues 50,132 45,481 10.2 %
Expenses
Benefit expense 39,650 34,774 14.0 %
Cost of products sold 98 NM
Selling, general and administrative expense 6,444 6,856 (6.0 )%
Interest expense 371 376 (1.3 )%
Amortization of other intangible assets 172 173 (0.6 )%
(Gain) loss on extinguishment of debt (1 ) 18 (105.6 )%
Total expenses 46,734 42,197 10.8 %
Income before income tax expense 3,398 3,284 3.5 %
Income tax expense 708 918 (22.9 )%
Net income $ 2,690 $ 2,366 13.7 %
Net income per diluted share $ 10.28 $ 8.97 14.6 %
Diluted shares 261.6 263.7 (0.8 )%
Benefit expense as a percentage of premiums 85.6 % 82.5 % 310 bp
Selling, general and administrative expense as a percentage of total operating revenue 13.0 % 15.2 % (220 ) bp
Income before income taxes as a percentage of total revenue 6.8 % 7.2 % (40 ) bp
NM = calculation not meaningful
Consolidated Balance Sheets
June 30, December 31,
(In millions) 2019 2018
(Unaudited)
Assets
Current assets:
Cash and cash equivalents $ 4,078 $ 3,934
Fixed maturity securities, current 19,123 16,692
Equity securities, current 1,492 1,493
Other invested assets, current 14 21
Accrued investment income 168 162
Premium receivables 4,751 4,465
Self-funded receivables 2,534 2,278
Other receivables 2,633 2,558
Income taxes receivable 296 10
Securities lending collateral 565 604
Other current assets 2,151 2,104
Total current assets 37,805 34,321
Long-term investments:
Fixed maturity securities 509 487
Equity securities 33 33
Other invested assets 3,719 3,726
Property and equipment, net 2,837 2,735
Goodwill 20,500 20,504
Other intangible assets 8,840 9,007
Other noncurrent assets 1,608 758
Total assets $ 75,851 $ 71,571
Liabilities and shareholders equity
Liabilities
Current liabilities:
Policy liabilities:
Medical claims payable $ 8,758 $ 7,454
Reserves for future policy benefits 77 75
Other policyholder liabilities 2,586 2,590
Total policy liabilities 11,421 10,119
Unearned income 900 902
Accounts payable and accrued expenses 4,028 4,959
Security trades pending payable 382 197
Securities lending payable 564 604
Short-term borrowings 1,010 1,145
Current portion of long-term debt 850 849
Other current liabilities 3,935 3,190
Total current liabilities 23,090 21,965
Long-term debt, less current portion 17,436 17,217
Reserves for future policy benefits, noncurrent 655 706
Deferred tax liabilities, net 2,211 1,960
Other noncurrent liabilities 1,666 1,182
Total liabilities 45,058 43,030
Shareholders equity
Common stock 3 3
Additional paid-in capital 9,494 9,536
Retained earnings 21,679 19,988
Accumulated other comprehensive loss (383 ) (986 )
Total shareholders equity 30,793 28,541
Total liabilities and shareholders equity $ 75,851 $ 71,571
Consolidated Statements of Cash Flows
(In millions) Six Months Ended June 30
2019 2018
Operating activities
Net income $ 2,690 $ 2,366
Adjustments to reconcile net income to net cash provided by operating activities:
Net realized (gains) losses on financial instruments (89 ) 22
Other-than-temporary impairment losses recognized in income 17 12
(Gain) loss on extinguishment of debt (1 ) 18
Deferred income taxes 79 2
Amortization, net of accretion 515 495
Depreciation expense 71 61
Share-based compensation 140 78
Changes in operating assets and liabilities:
Receivables, net (589 ) (570 )
Other invested assets (28 ) (11 )
Other assets (258 ) (445 )
Policy liabilities 1,251 (610 )
Unearned income (2 ) 1,158
Accounts payable and accrued expenses (1,015 ) 29
Other liabilities 632 70
Income taxes (286 ) 187
Other, net (60 ) (105 )
Net cash provided by operating activities 3,067 2,757
Investing activities
Purchases of fixed maturity securities (5,023 ) (4,886 )
Proceeds from sales and maturities of fixed maturity securities 3,454 4,882
Purchases of equity securities (5,974 ) (658 )
Proceeds from sales of equity securities 6,059 1,777
Purchases of other invested assets (116 ) (247 )
Proceeds from sales of other invested assets 216 198
Changes in securities lending collateral 40 (170 )
Purchases of subsidiaries, net of cash acquired (1,722 )
Net purchases of property and equipment (455 ) (533 )
Other, net (18 ) 15
Net cash used in investing activities (1,817 ) (1,344 )
Financing activities
Net proceeds from (repayments of) commercial paper borrowings 203 (704 )
Net repayments of short-term borrowings (135 ) (155 )
Net (repayments of) proceeds from long-term borrowings (73 ) 172
Changes in securities lending payable (40 ) 170
Changes in bank overdrafts 84 69
Premiums paid on equity call options (1 )
Proceeds from issuance of common stock under Equity Units stock purchase contracts 1,250
Repurchase and retirement of common stock (752 ) (795 )
Change in collateral and settlements of debt-related derivatives 22
Cash dividends (412 ) (388 )
Proceeds from issuance of common stock under employee stock plans 100 95
Taxes paid through withholding of common stock under employee stock plans (80 ) (76 )
Net cash used in financing activities (1,106 ) (340 )
Change in cash and cash equivalents 144 1,073
Cash and cash equivalents at beginning of year 3,934 3,609
Cash and cash equivalents at end of period $ 4,078 $ 4,682
Reconciliation of Medical Claims Payable
Six Months Ended
June 30 Years Ended December 31
2019 2018 2018 2017 2016
(In millions) (Unaudited) (Unaudited)
Gross medical claims payable, beginning of period $ 7,266 $ 7,814 $ 7,814 $ 7,656 $ 7,360
Ceded medical claims payable, beginning of period (34 ) (105 ) (105 ) (539 ) (646 )
Net medical claims payable, beginning of period 7,232 7,709 7,709 7,117 6,714
Business combinations and purchase adjustments 199 199 76
Net incurred medical claims:
Current year 38,237 33,922 69,581 70,377 64,868
Prior years redundancies (1) (414 ) (795 ) (930 ) (1,133 ) (835 )
Total net incurred medical claims 37,823 33,127 68,651 69,244 64,033
Net payments attributable to:
Current year medical claims 30,367 27,502 62,748 62,923 57,879
Prior years medical claims 6,182 6,208 6,579 5,805 5,751
Total net payments 36,549 33,710 69,327 68,728 63,630
Net medical claims payable, end of period 8,506 7,325 7,232 7,709 7,117
Ceded medical claims payable, end of period 43 35 34 105 539
Gross medical claims payable, end of period $ 8,549 $ 7,360 $ 7,266 $ 7,814 $ 7,656
Current year medical claims paid as a percentage of current year net incurred medical claims 79.4 % 81.1 % 90.2 % 89.4 % 89.2 %
Prior year redundancies in the current year as a percentage of prior year net medical claims payable less prior year redundancies in the current year 6.1 % 11.5 % 13.7 % 18.9 % 14.2 %
Prior year redundancies in the current year as a percentage of prior year net incurred medical claims 0.6 % 1.2 % 1.3 % 1.8 % 1.4 %
GAAP Reconciliation
Anthem, Inc. has referenced Adjusted Net Income and Adjusted Net Income Per Share, which are non-GAAP measures, in this document. These non-GAAP measures are not intended to be alternatives to any measure calculated in accordance with GAAP. In addition to these non-GAAP measures, references are made to the measures Operating Revenue and Operating Gain. Each of these measures is provided to further aid investors in understanding and analyzing the company s core operating results and comparing Anthem, Inc. s financial results. A reconciliation of Operating Revenue to Total Revenue is set forth in the Consolidated Statements of Income herein. A reconciliation of the non-GAAP measures to the most directly comparable measures calculated in accordance with GAAP, together with a reconciliation of reportable segments operating gain to income before income tax expense, is reported below. Prior amounts may be rounded differently to conform to current presentation.
Three Months Ended Six Months Ended
June 30 June 30
(In millions, except per share data) 2019 2018 Change 2019 2018 Change
Net income $ 1,139 $ 1,054 8.1 % $ 2,690 $ 2,366 13.7 %
Add / (Subtract):
Net realized (gains) losses on financial instruments (11 ) (4 ) (89 ) 22
Amortization of other intangible assets 85 93 172 173
Other-than-temporary impairment losses recognized in income 7 4 17 12
(Gain) loss on extinguishment of debt (1 ) (1 ) 18
Litigation expenses for CI and ESI 9 35
Transaction related costs 5 5 9
Tax impact of non-GAAP adjustments (23 ) (21 ) (37 ) (55 )
Net adjustment items 72 71 102 179
Adjusted net income $ 1,211 $ 1,125 7.6 % $ 2,792 $ 2,545 9.7 %
Net income per diluted share $ 4.36 $ 3.98 9.5 % $ 10.28 $ 8.97 14.6 %
Add / (Subtract):
Net realized (gains) losses on financial instruments (0.04 ) (0.02 ) (0.34 ) 0.08
Amortization of other intangible assets 0.33 0.35 0.66 0.66
Other-than-temporary impairment losses recognized in income 0.03 0.02 0.06 0.05
(Gain) loss on extinguishment of debt 0.07
Litigation expenses for CI and ESI 0.03 0.13
Transaction related costs 0.02 0.02 0.03
Tax impact of non-GAAP adjustments (0.09 ) (0.09 ) (0.14 ) (0.21 )
Rounding Impact 0.01
Net adjustment items 0.28 0.27 0.39 0.68
Adjusted net income per diluted share $ 4.64 $ 4.25 9.2 % $ 10.67 $ 9.65 10.6 %
Full Year 2019 Outlook
Net income per diluted share Greater than $18.34
Add / (Subtract):
Net realized gains on financial instruments (0.34 )
Other-than-temporary impairment losses recognized in income 0.06
Litigation expenses for CI and ESI 0.13
Transaction related costs 0.02
Amortization of other intangible assets Approximately $1.37
Tax impact of non-GAAP adjustments Approximately ($0.28 )
Net adjustment items Approximately $0.96
Adjusted net income per diluted share Greater than $19.30
Three Months Ended Six Months Ended
June 30 June 30
(In millions) 2019 2018 Change 2019 2018 Change
Reportable segments operating gain $ 1,433 $ 1,559 (8.1 )% $ 3,373 $ 3,427 (1.6 )%
Net investment income 285 229 495 458
Net realized gains (losses) on financial instruments 11 4 89 (22 )
Other-than-temporary impairment losses recognized in income (7 ) (4 ) (17 ) (12 )
Interest expense (184 ) (192 ) (371 ) (376 )
Amortization of other intangible assets (85 ) (93 ) (172 ) (173 )
Gain (loss) on extinguishment of debt 1 1 (18 )
Income before income tax expense $ 1,453 $ 1,504 (3.4 )% $ 3,398 $ 3,284 3.5 %
Reclassified Reportable Segment Highlights
(In millions) Three Months Ended
March 31, 2018 June 30, 2018 September 30, 2018 December 31, 2018
Operating Revenue
Commercial & Specialty Business $ 8,951 $ 9,055 $ 8,933 $ 8,843
Government Business 13,353 13,619 13,979 14,397
Other 360 350 398 411
Eliminations (322 ) (309 ) (330 ) (347 )
Total Operating Revenue 1 $ 22,342 $ 22,715 $ 22,980 $ 23,304
Operating Gain / (Loss)
Commercial & Specialty Business $ 1,402 $ 1,048 $ 834 $ 316
Government Business 489 532 456 451
Other (23 ) (21 ) (41 ) (17 )
Total Operating Gain 1 $ 1,868 $ 1,559 $ 1,249 $ 750
(In millions) Three Months Ended
March 31, 2019 June 30, 2019
Operating Revenue
Commercial & Specialty Business $ 9,392 $ 9,417
Government Business 14,926 15,538
Other 548 794
Eliminations (478 ) (572 )
Total Operating Revenue 1 $ 24,388 $ 25,177
Operating Gain / (Loss)
Commercial & Specialty Business $ 1,598 $ 983
Government Business 377 478
Other (35 ) (28 )
Total Operating Gain 1 $ 1,940 $ 1,433
Forward-Looking Statements
This document contains certain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements reflect our views about future events and financial performance and are generally not historical facts. Words such as expect, feel, believe, will, may, should, anticipate, intend, estimate, project, forecast, plan and similar expressions are intended to identify forward-looking statements. These statements include, but are not limited to: financial projections and estimates and their underlying assumptions; statements regarding plans, objectives and expectations with respect to future operations, products and services; and statements regarding future performance. Such statements are subject to certain risks and uncertainties, many of which are difficult to predict and generally beyond our control, that could cause actual results to differ materially from those expressed in, or implied or projected by, the forward-looking statements. You are cautioned not to place undue reliance on these forward-looking statements that speak only as of the date hereof. You are also urged to carefully review and consider the various risks and other disclosures discussed in our reports filed with the U.S. Securities and Exchange Commission from time to time, which attempt to advise interested parties of the factors that affect our business. Except to the extent otherwise required by federal securities laws, we do not undertake any obligation to republish revised forward-looking statements to reflect events or circumstances after the date hereof. These risks and uncertainties include, but are not limited to: the impact of federal and state regulation, including ongoing changes in the Patient Protection and Affordable Care Act and the Health Care and Education Reconciliation Act of 2010, as amended, or collectively, the ACA, and the ultimate outcome of legal challenges to the ACA; trends in healthcare costs and utilization rates; our ability to contract with providers on cost-effective and competitive terms; our ability to secure sufficient premium rates, including regulatory approval for and implementation of such rates; competitive pressures and our ability to adapt to changes in the industry and develop and implement strategic growth opportunities; reduced enrollment; unauthorized disclosure of member or employee sensitive or confidential information, including the impact and outcome of any investigations, inquiries, claims and litigation related thereto; risks and uncertainties regarding Medicare and Medicaid programs, including those related to non-compliance with the complex regulations imposed thereon; our ability to maintain and achieve improvement in Centers for Medicare and Medicaid Services, or CMS, Star ratings and other quality scores and funding risks with respect to revenue received from participation therein; a negative change in our healthcare product mix; costs and other liabilities associated with litigation, government investigations, audits or reviews; the ultimate outcome of litigation between Cigna Corporation, or Cigna, and us related to the merger agreement between the parties, including our claim for damages against Cigna, Cigna s claim for payment of a termination fee and other damages against us, and the potential for such litigation to cause us to incur substantial costs, materially distract management and negatively impact our reputation and financial condition; non-compliance by any party with the pharmacy benefit management services agreements between us and each of Express Scripts, Inc., or Express Scripts, and CaremarkPCS Health, L.L.C., or CVS Health, as well as any agreements governing the transition of pharmacy benefit management services provided to us from Express Scripts to CVS Health, which could result in financial penalties, our inability to meet customer demands, and sanctions imposed by governmental entities, including CMS; medical malpractice or professional liability claims or other risks related to healthcare services and pharmacy benefit management services provided by our subsidiaries; possible restrictions in the payment of dividends from our subsidiaries and increases in required minimum levels of capital; our ability to repurchase shares of our common stock and pay dividends on our common stock due to the adequacy of our cash flow and earnings and other considerations; the potential negative effect from our substantial amount of outstanding indebtedness; a downgrade in our financial strength ratings; the effects of any negative publicity related to the health benefits industry in general or us in particular; failure to effectively maintain and modernize our information systems; events that may negatively affect our licenses with the Blue Cross and Blue Shield Association; large-scale medical emergencies, such as future public health epidemics and catastrophes; general risks associated with mergers, acquisitions, joint ventures and strategic alliances; possible impairment of the value of our intangible assets if future results do not adequately support goodwill and other intangible assets; changes in economic and market conditions, as well as regulations that may negatively affect our liquidity and investment portfolios; changes in U.S. tax laws; intense competition to attract and retain employees; and various laws and provisions in our governing documents that may prevent or discourage takeovers and business combinations.
Last updated: Jul 24, 2019