Recent Updates
Recently added Catalysts
ELV

ANTHEM REPORTS FOURTH QUARTER AND FULL YEAR 2019 RESULTS REFLECTING SOLID PERFORMANCE Fourth quarter net income was $3.62 per share, including net negative adjustment items of $0.26 per share. Adjusted net

Key Takeaway: ANTHEM REPORTS FOURTH QUARTER AND FULL YEAR 2019 RESULTS REFLECTING SOLID PERFORMANCE Indianapolis, Ind. January 29, 2020 Anthem, Inc. (NYSE: ANTM) reported fourth quarter and full year financial 2019 results that reflect double-digit top and bottom line growth and the successf

Full Press Release Details

ANTHEM REPORTS FOURTH QUARTER AND FULL YEAR 2019 RESULTS
REFLECTING SOLID PERFORMANCE
Indianapolis, Ind. January 29, 2020 Anthem, Inc. (NYSE: ANTM) reported fourth quarter and full year financial 2019 results that reflect double-digit top and bottom line growth and the successful launch of IngenioRx.
Anthem delivered strong results to close out 2019 featuring the successful launch of IngenioRx, as well as our largest organic risk-based growth in more than a decade, said Gail K. Boudreaux, President and CEO. We have strong momentum moving into 2020 and we will continue to deliver on our commitments to all those we serve.
CONSOLIDATED HIGHLIGHTS
Membership: Medical enrollment totaled 41.0 million members at December 31, 2019, an increase of 1.1 million, or 2.7 percent, from December 31, 2018. Total risk enrollment grew by 931 thousand lives, or 6.4 percent, and fee-based enrollment grew by 131 thousand lives, or 0.5 percent. Government Business enrollment increased by 854 thousand lives as the Company experienced growth in Medicaid and Medicare. Commercial & Specialty Business enrollment increased by 208 thousand lives driven by growth in the National and Individual businesses.
During the fourth quarter of 2019, medical enrollment increased sequentially by 16 thousand lives, reflecting growth in the Local Group, National, and Medicare businesses.
Operating Revenue: Operating revenue was $27.1 billion in the fourth quarter of 2019, an increase of $3.8 billion, or 16.4 percent, versus the prior year quarter. The increase in operating revenue reflected higher premium revenue from membership growth across our businesses and rate increases to cover overall cost trends. The increase in operating revenue was further driven by growth in our value-added services, including our pharmacy and integrated health offerings, partially offset by the one year waiver of the health insurance tax in 2019.
Benefit Expense Ratio: The benefit expense ratio was 89.0 percent in the fourth quarter of 2019, an increase of 220 basis points from 86.8 percent in the prior year quarter. The increase, as expected, was primarily driven by the one year waiver of the health insurance tax in 2019.
Medical claims reserves established at December 31, 2018 developed in line with the Company s expectations during 2019.
Medical Cost Trend: For the full year 2019, Local Group medical cost trend was approximately 6.0%. The Company anticipates Local Group medical cost trend will be in the range of 4.0% +/- 50 basis points in 2020, including the benefit of improved pharmacy cost from the launch of IngenioRx and other medical cost management initiatives.
Days in Claims Payable: Days in Claims Payable was 38.0 days as of December 31, 2019, a decrease of 1.8 days from September 30, 2019, but an increase of 1.8 days as compared to December 31, 2018.
SG&A Expense Ratio: The SG&A expense ratio was 12.9 percent in the fourth quarter of 2019, a decrease of 260 basis points from 15.5 percent in the fourth quarter of 2018. The decrease, as expected, was primarily driven by growth in operating revenue and the one year waiver of the health insurance tax in 2019.
Operating Cash Flow: Operating cash flow in the fourth quarter of 2019 was $1.3 billion, or 1.4 times net income, which represents an increase of $864 million compared to the fourth quarter of 2018. Operating cash flow was $6.1 billion, or 1.3 times net income for the year ending December 31, 2019.
Share Repurchase Program : During the fourth quarter of 2019, the Company repurchased 1.2 million shares of its common stock for $306 million, or a weighted average price of $260.87. For the full year, the Company repurchased 6.3 million shares of its stock for $1.7 billion, or a weighted average price of $268.65. As of December 31, 2019, the Company had approximately $3.8 billion of Board-approved share repurchase authorization remaining.
Cash Dividend: During the fourth quarter of 2019, the Company paid a quarterly dividend of $0.80 per share, representing a distribution of cash totaling $202 million.
On January 28, 2020, the Audit Committee declared a first quarter 2020 dividend to shareholders of $0.95 per share, reflecting an increase of 18.8 percent from the previous quarterly dividend. On an annualized basis, this equates to a dividend of $3.80 per share. The first quarter dividend is payable on March 27, 2020 to shareholders of record at the close of business on March 16, 2020.
Investment Portfolio & Capital Position: During the fourth quarter of 2019, the Company recorded net realized gains of $24 million and other-than-temporary impairment losses totaling $17 million. During the fourth quarter of 2018, the Company recorded net realized losses of $185 million and other- than-temporary impairment losses totaling $8 million.
As of December 31, 2019, the Company s net unrealized gain position in the investment portfolio was $673 million, consisting of fixed maturity securities. As of December 31, 2019 cash and investments at the parent company totaled approximately $2.7 billion.
REPORTABLE SEGMENTS
Anthem, Inc. has three reportable segments: Commercial & Specialty Business (comprised of the Local Group, National Accounts, Individual and Specialty businesses); Government Business (comprised of the Medicaid, Medicare, and Federal Health Products & Services businesses); and Other (comprised of IngenioRx, the Diversified Business Group, and corporate expenses not allocated to our other reportable segments).
Reportable Segment Highlights
(In millions) Three Months Ended December 31 Twelve Months Ended December 31
2019 2018 Change 2019 2018 Change
Operating Revenue
Commercial & Specialty Business $ 9,328 $ 8,843 5.5 % $ 37,421 $ 35,782 4.6 %
Government Business 16,213 14,397 12.6 % 62,632 55,348 13.2 %
Other 3,845 411 835.5 % 7,695 1,519 406.6 %
Eliminations (2,254 ) (347 ) NM 2 (4,607 ) (1,308 ) NM 2
Total Operating Revenue 1 $ 27,132 $ 23,304 16.4 % $ 103,141 $ 91,341 12.9 %
Operating Gain / (Loss)
Commercial & Specialty Business $ 535 $ 316 69.3 % $ 4,046 $ 3,600 12.4 %
Government Business 583 451 29.3 % 2,054 1,928 6.5 %
Other (20 ) (17 ) NM 2 (101 ) (102 ) NM 2
Total Operating Gain 1 $ 1,098 $ 750 46.4 % $ 5,999 $ 5,426 10.6 %
Operating Margin
Commercial & Specialty Business 5.7 % 3.6 % 210 bp 10.8 % 10.1 % 70 bp
Government Business 3.6 % 3.1 % 50 bp 3.3 % 3.5 % (20 ) bp
Total Operating Margin 1 4.0 % 3.2 % 80 bp 5.8 % 5.9 % (10 ) bp
Commercial & Specialty Business: Operating gain in the Commercial & Specialty Business segment totaled $535 million in the fourth quarter of 2019, an increase of $219 million, or 69.3 percent, from $316 million in the fourth quarter of 2018. The increase is primarily driven by the launch of IngenioRx and greater penetration of value-added services, partially offset by margin normalization in the Individual business.
Government Business: Operating gain in the Government Business segment was $583 million in the fourth quarter of 2019, an increase of $132 million, or 29.3 percent, from $451 million in the fourth quarter of 2018. The increase is due to higher premiums from rate adjustments and membership growth in the Medicaid business, partially offset by higher selling, general, and administrative spend to support growth.
Other: The Company reported an operating loss of $20 million in the Other segment for the fourth quarter of 2019, compared with an operating loss of $17 million in the prior year quarter.
Full Year 2020:
Basis of Presentation
Conference Call and Webcast
Management will host a conference call and webcast today at 8:30 a.m. Eastern Standard Time ( EST ) to discuss the company s fourth quarter results and outlook. The conference call should be accessed at least 15 minutes prior to the start of the call with the following numbers:
844-721-7239 (Domestic) 866-207-1041 (Domestic Replay)
409-207-6953 (International) 402-970-0847 (International Replay)
The access code for today s conference call is 6293698 . The access code for the replay is 9477514 . The replay will be available from 1:00 p.m. EST today, until the end of the day on February 13, 2020. The call will also be available through a live webcast at ww w .antheminc.com under the Investors link. A webcast replay will be available following the call.
Anthem Contacts:
Investor Relations Media
Chris Rigg Jill Becher, 414-234-1573
Chris.Rigg@anthem.com Jill.Becher@anthem.com
About Anthem, Inc.
Anthem is a leading health benefits company dedicated to improving lives and communities, and making healthcare simpler. Through its affiliated companies, Anthem serves more than 79 million people, including 41 million within its family of health plans. We aim to be the most innovative, valuable and inclusive partner. For more information, please visit www.antheminc.com or follow @AnthemInc on Twitter.
Membership Summary
(Unaudited and in Thousands)
Change from
December 31, December 31, September 30, December 31, September 30,
Medical Membership 2019 2018 2019 2018 2019
Customer Type
Local Group 15,682 15,733 15,659 (0.3 )% 0.1 %
Individual 684 655 711 4.4 % (3.8 )%
National:
National Accounts 7,596 7,588 7,666 0.1 % (0.9 )%
BlueCard 6,060 5,838 5,967 3.8 % 1.6 %
Total National 13,656 13,426 13,633 1.7 % 0.2 %
Medicare:
Medicare Advantage 1,214 1,006 1,203 20.7 % 0.9 %
Medicare Supplement 905 846 893 7.0 % 1.3 %
Total Medicare 2,119 1,852 2,096 14.4 % 1.1 %
Medicaid 7,265 6,716 7,293 8.2 % (0.4 )%
Federal Employee Health Benefits 1,594 1,556 1,592 2.4 % 0.1 %
Total Medical Membership 41,000 39,938 40,984 2.7 % %
Funding Arrangement
Self-Funded 25,418 25,287 25,368 0.5 % 0.2 %
Fully-Insured 15,582 14,651 15,616 6.4 % (0.2 )%
Total Medical Membership 41,000 39,938 40,984 2.7 % %
Reportable Segment
Commercial & Specialty Business 30,022 29,814 30,003 0.7 % 0.1 %
Government Business 10,978 10,124 10,981 8.4 % %
Total Medical Membership 41,000 39,938 40,984 2.7 % %
Other Membership
Life and Disability Members 5,259 4,795 4,970 9.7 % 5.8 %
Dental Members 5,962 5,807 5,942 2.7 % 0.3 %
Dental Administration Members 5,516 5,327 5,526 3.5 % (0.2 )%
Vision Members 7,261 6,946 7,232 4.5 % 0.4 %
Medicare Part D Standalone Members 283 309 285 (8.4 )% (0.7 )%
Consolidated Statements of Income
Three Months Ended
(In millions, except per share data) December 31
2019 2018 Change
Revenues
Premiums $ 24,036 $ 21,819 10.2 %
Administrative fees and other revenue 3,096 1,485 108.5 %
Total operating revenue 27,132 23,304 16.4 %
Net investment income 268 262 2.3 %
Net realized gains/(losses) on financial instruments 24 (185 ) NM
Other-than-temporary impairment losses on investments:
Total other-than-temporary impairment losses on investments (17 ) (9 ) NM
Portion of other-than-temporary impairment losses recognized in other comprehensive income 1 NM
Other-than-temporary impairment losses recognized in income (17 ) (8 ) NM
Total revenues 27,407 23,373 17.3 %
Expenses
Benefit expense 21,383 18,936 12.9 %
Cost of products sold 1,149 NM
Selling, general and administrative expense 3,502 3,618 (3.2 )%
Interest expense 190 189 0.5 %
Amortization of other intangible assets 82 94 (12.8 )%
Loss/(gain) on extinguishment of debt 3 (6 ) NM
Total expenses 26,309 22,831 15.2 %
Income before income tax expense 1,098 542 102.6 %
Income tax expense 164 118 39.0 %
Net income $ 934 $ 424 120.3 %
Net income per diluted share $ 3.62 $ 1.61 124.8 %
Diluted shares 258.0 264.2 (2.3 )%
Benefit expense as a percentage of premiums 89.0 % 86.8 % 220 bp
Selling, general and administrative expense as a percentage of total operating revenue 12.9 % 15.5 % (260 )bp
Income before income taxes as a percentage of total revenue 4.0 % 2.3 % 170 bp
NM = calculation not meaningful
Consolidated Statements of Income
Twelve Months Ended
(In millions, except per share data) December 31
2019 2018 Change
Revenues
Premiums $ 94,173 $ 85,421 10.2 %
Administrative fees and other revenue 8,968 5,920 51.5 %
Total operating revenue 103,141 91,341 12.9 %
Net investment income 1,005 970 3.6 %
Net realized gains/(losses) on financial instruments 114 (180 ) NM
Other-than-temporary impairment losses on investments:
Total other-than-temporary impairment losses on investments (53 ) (29 ) NM
Portion of other-than-temporary impairment losses recognized in other comprehensive income 6 3 100.0 %
Other-than-temporary impairment losses recognized in income (47 ) (26 ) NM
Total revenues 104,213 92,105 13.1 %
Expenses
Benefit expense 81,786 71,895 13.8 %
Cost of products sold 1,992 NM
Selling, general and administrative expense 13,364 14,020 (4.7 )%
Interest expense 746 753 (0.9 )%
Amortization of other intangible assets 338 358 (5.6 )%
Loss on extinguishment of debt 2 11 (81.8 )%
Total expenses 98,228 87,037 12.9 %
Income before income tax expense 5,985 5,068 18.1 %
Income tax expense 1,178 1,318 (10.6 )%
Net income $ 4,807 $ 3,750 28.2 %
Net income per diluted share $ 18.47 $ 14.19 30.2 %
Diluted shares 260.3 264.2 (1.5 )%
Benefit expense as a percentage of premiums 86.8 % 84.2 % 260 bp
Selling, general and administrative expense as a percentage of total operating revenue 13.0 % 15.3 % (230 )bp
Income before income taxes as a percentage of total revenue 5.7 % 5.5 % 20 bp
NM = calculation not meaningful
Consolidated Balance Sheets
December 31, December 31,
(In millions) 2019 2018
(Unaudited)
Assets
Current assets:
Cash and cash equivalents $ 4,937 $ 3,934
Fixed maturity securities, current 19,676 16,692
Equity securities, current 1,009 1,493
Other invested assets, current 13 21
Accrued investment income 173 162
Premium receivables 5,173 4,465
Self-funded receivables 2,411 2,278
Other receivables 2,634 2,558
Income taxes receivable 335 10
Securities lending collateral 353 604
Other current assets 2,319 2,104
Total current assets 39,033 34,321
Long-term investments:
Fixed maturity securities 505 487
Equity securities 30 33
Other invested assets 4,228 3,726
Property and equipment, net 3,133 2,735
Goodwill 20,500 20,504
Other intangible assets 8,674 9,007
Other noncurrent assets 1,350 758
Total assets $ 77,453 $ 71,571
Liabilities and shareholders equity
Liabilities
Current liabilities:
Policy liabilities:
Medical claims payable $ 8,842 $ 7,454
Reserves for future policy benefits 85 75
Other policyholder liabilities 3,050 2,590
Total policy liabilities 11,977 10,119
Unearned income 1,017 902
Accounts payable and accrued expenses 4,198 4,959
Security trades pending payable 84 197
Securities lending payable 351 604
Short-term borrowings 700 1,145
Current portion of long-term debt 1,598 849
Other current liabilities 3,692 3,190
Total current liabilities 23,617 21,965
Long-term debt, less current portion 17,787 17,217
Reserves for future policy benefits, noncurrent 674 706
Deferred tax liabilities, net 2,227 1,960
Other noncurrent liabilities 1,420 1,182
Total liabilities 45,725 43,030
Shareholders equity
Common stock 3 3
Additional paid-in capital 9,448 9,536
Retained earnings 22,573 19,988
Accumulated other comprehensive loss (296 ) (986 )
Total shareholders equity 31,728 28,541
Total liabilities and shareholders equity $ 77,453 $ 71,571
Consolidated Statements of Cash Flows
(In millions) Twelve Months Ended December 31
2019 2018
Operating activities
Net income $ 4,807 $ 3,750
Adjustments to reconcile net income to net cash provided by operating activities:
Net realized gains on financial instruments (114 ) 180
Other-than-temporary impairment losses recognized in income 47 26
Loss on extinguishment of debt 2 11
Loss on disposal of assets 3 13
Deferred income taxes 81 91
Amortization, net of accretion 986 1,008
Depreciation expense 147 124
Share-based compensation 294 226
Changes in operating assets and liabilities:
Receivables, net (1,053 ) (695 )
Other invested assets (48 ) (1 )
Other assets (170 ) (26 )
Policy liabilities 1,826 (1,059 )
Unearned income 116 (36 )
Accounts payable and accrued expenses (593 ) 122
Other liabilities 148 (25 )
Income taxes (325 ) 323
Other, net (93 ) (205 )
Net cash provided by operating activities 6,061 3,827
Investing activities
Purchases of fixed maturity securities (10,487 ) (8,244 )
Proceeds from sales and maturities of fixed maturity securities 8,351 8,380
Purchases of equity securities (11,825 ) (896 )
Proceeds from sales of equity securities 12,364 2,809
Purchases of other invested assets (642 ) (531 )
Proceeds from sales of other invested assets 320 411
Changes in securities lending collateral 254 (149 )
Purchases of subsidiaries, net of cash acquired (1,760 )
Net purchases of property and equipment (1,077 ) (1,208 )
Other, net (50 ) (71 )
Net cash used in investing activities (2,792 ) (1,259 )
Financing activities
Net repayments of commercial paper borrowings (297 ) (107 )
Net repayments of short-term borrowings (445 ) (130 )
Net proceeds from (repayments of) long-term borrowings 1,350 (849 )
Changes in securities lending payable (254 ) 150
Changes in bank overdrafts (169 ) (210 )
Proceeds from sale of put options 1
Premiums paid on equity call options (1 )
Proceeds from issuance of common stock under Equity Units stock purchase contracts 1,250
Repurchase and retirement of common stock (1,701 ) (1,685 )
Change in collateral and settlements of debt-related derivatives (34 ) 23
Cash dividends (818 ) (776 )
Proceeds from issuance of common stock under employee stock plans 187 173
Taxes paid through withholding of common stock under employee stock plans (84 ) (81 )
Net cash used in financing activities (2,266 ) (2,241 )
Effect of foreign exchange rates on cash and cash equivalents (2 )
Change in cash and cash equivalents 1,003 325
Cash and cash equivalents at beginning of year 3,934 3,609
Cash and cash equivalents at end of period $ 4,937 $ 3,934
Reconciliation of Medical Claims Payable
Years Ended December 31
2019 2018 2017
(In millions) (Unaudited)
Gross medical claims payable, beginning of year $ 7,266 $ 7,814 $ 7,656
Ceded medical claims payable, beginning of year (34 ) (105 ) (539 )
Net medical claims payable, beginning of year 7,232 7,709 7,117
Business combinations and purchase adjustments 199 76
Net incurred medical claims:
Current year 78,695 69,581 70,377
Prior years redundancies (1) (500 ) (930 ) (1,133 )
Total net incurred medical claims 78,195 68,651 69,244
Net payments attributable to:
Current year medical claims 70,294 62,748 62,923
Prior years medical claims 6,518 6,579 5,805
Total net payments 76,812 69,327 68,728
Net medical claims payable, end of year 8,615 7,232 7,709
Ceded medical claims payable, end of year 33 34 105
Gross medical claims payable, end of year* $ 8,648 $ 7,266 $ 7,814
Current year medical claims paid as a percentage of current year net incurred medical claims 89.3 % 90.2 % 89.4 %
Prior year redundancies in the current year as a percentage of prior year net medical claims payable less prior year redundancies in the current year 7.4 % 13.7 % 18.9 %
Prior year redundancies in the current year as a percentage of prior year net incurred medical claims 0.7 % 1.3 % 1.8 %
GAAP Reconciliation
Anthem, Inc. has referenced Adjusted Net Income and Adjusted Net Income Per Share, which are non-GAAP measures, in this document. These non-GAAP measures are not intended to be alternatives to any measure calculated in accordance with GAAP. In addition to these non-GAAP measures, references are made to the measures Operating Revenue and Operating Gain. Each of these measures is provided to further aid investors in understanding and analyzing the company s core operating results and comparing Anthem, Inc. s financial results. A reconciliation of Operating Revenue to Total Revenue is set forth in the Consolidated Statements of Income herein. A reconciliation of the non-GAAP measures to the most directly comparable measures calculated in accordance with GAAP, together with a reconciliation of reportable segments operating gain to income before income tax expense, is reported below.
Three Months Ended Twelve Months Ended
December 31 December 31
(In millions, except per share data) 2019 2018 Change 2019 2018 Change
Net income $ 934 $ 424 120.3 % $ 4,807 $ 3,750 28.2 %
Add / (Subtract):
Net realized (gains) losses on financial instruments (24 ) 185 (114 ) 180
Amortization of other intangible assets 82 94 338 358
Other-than-temporary impairment losses recognized in income 17 8 47 26
Loss (gain) on extinguishment of debt 3 (6 ) 2 11
Transaction and integration related costs 3 11 9
Litigation expenses 8 52
Tax impact of non-GAAP adjustments (23 ) (61 ) (84 ) (135 )
Net adjustment items 66 220 252 449
Adjusted net income $ 1,000 $ 644 55.3 % $ 5,059 $ 4,199 20.5 %
Net income per diluted share $ 3.62 $ 1.61 124.8 % $ 18.47 $ 14.19 30.2 %
Add / (Subtract):
Net realized (gains) losses on financial instruments (0.09 ) 0.70 (0.44 ) 0.68
Amortization of other intangible assets 0.32 0.36 1.30 1.36
Other-than-temporary impairment losses recognized in income 0.07 0.03 0.18 0.10
Loss (gain) on extinguishment of debt 0.01 (0.02 ) 0.01 0.04
Transaction and integration related costs 0.01 0.04 0.03
Litigation expenses 0.03 0.20
Tax impact of non-GAAP adjustments (0.09 ) (0.23 ) (0.32 ) (0.51 )
Rounding impact (0.01 )
Net adjustment items 0.26 0.83 0.97 1.70
Adjusted net income per diluted share $ 3.88 $ 2.44 59.0 % $ 19.44 $ 15.89 22.3 %
Full Year 2020 Outlook
Net income per diluted share Greater than $21.44
Add / (Subtract):
Amortization of other intangible assets Approximately $1.13
Tax impact of non-GAAP adjustments Approximately ($0.27 )
Net adjustment items Approximately $0.86
Adjusted net income per diluted share Greater than $22.30
Three Months Ended Twelve Months Ended
December 31 December 31
(In millions) 2019 2018 Change 2019 2018 Change
Reportable segments operating gain $ 1,098 $ 750 46.4 % $ 5,999 $ 5,426 10.6 %
Net investment income 268 262 1,005 970
Net realized gains/(losses) on financial instruments 24 (185 ) 114 (180 )
Other-than-temporary impairment losses recognized in income (17 ) (8 ) (47 ) (26 )
Interest expense (190 ) (189 ) (746 ) (753 )
Amortization of other intangible assets (82 ) (94 ) (338 ) (358 )
Gain/(loss) on extinguishment of debt (3 ) 6 (2 ) (11 )
Income before income tax expense $ 1,098 $ 542 102.6 % $ 5,985 $ 5,068 18.1 %
Financial Guidance Summary
Full Year 2019 Actual Full Year 2020 Outlook Approximate Change
Year-End Medical Enrollment
Self-funded 25,418 25,900 - 26,000 482k - 582k
Fully-Insured 15,582 16,000 - 16,300 418k - 718k
Total 41,000 41,900 - 42,300 900k - 1,300k
Operating Revenue $103.1 billion Approximately $117 billion Approximately $13.9 billion or 13.4%
Premium Revenue $94.2 billion $101 billion - $103 billion $6.8 billion - $8.8 billion or 7.2% - 9.3%
Benefit Expense Ratio 86.8% 85.8% +/- 50 bps (100 bps) +/- 50 bps
Cost of Products Sold $2.0 billion $6.9 billion - $7.3 billion $4.9 billion - $5.3 billion
SG&A Expense Ratio 13.0% 12.8% +/- 30 bps (20) bps +/- 30 bps
Operating Gain $6.0 billion Greater than $7.4 billion Greater than $1.4 billion or 23.3%
Other Pre-Tax Items:
Net Investment income $1.0 billion $970 million ($30) million
Interest Expense ($746) million ($815) million ($69) million
Amortization of Intangible Assets ($338) million ($290) million $48 million
Net Pre-Tax Expense ($84) million ($135) million ($51) million
Effective Tax Rate 19.7% 24.0% - 26.0% 4.3% - 6.3%
GAAP EPS $18.47 Greater than $21.44 16.1% or better
Adjusted EPS $19.44 Greater than $22.30 14.7% or better
Diluted Shares 260.3 million 255 - 257 million (2.0%) - (1.3%)
Operating Cash Flow $6.1 billion Greater than $6.4 billion Greater than $0.3 billion
Forward-Looking Statements
This document contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements reflect our views about future events and financial performance and are generally not historical facts. Words such as expect, feel, believe, will, may, should, anticipate, intend, estimate, project, forecast, plan and similar expressions are intended to identify forward-looking statements. These statements include, but are not limited to: financial projections and estimates and their underlying assumptions; statements regarding plans, objectives and expectations with respect to future operations, products and services; and statements regarding future performance. Such statements are subject to certain risks and uncertainties, many of which are difficult to predict and generally beyond our control, that could cause actual results to differ materially from those expressed in, or implied or projected by, the forward-looking statements. You are cautioned not to place undue reliance on these forward-looking statements that speak only as of the date hereof. You are also urged to carefully review and consider the various risks and other disclosures discussed in our reports filed with the U.S. Securities and Exchange Commission from time to time, which attempt to advise interested parties of the factors that affect our business. Except to the extent otherwise required by federal securities laws, we do not undertake any obligation to republish revised forward-looking statements to reflect events or circumstances after the date hereof. These risks and uncertainties include, but are not limited to: trends in healthcare costs and utilization rates; our ability to secure sufficient premium rates, including regulatory approval for and implementation of such rates; the impact of federal and state regulation, including ongoing changes in the Patient Protection and Affordable Care Act and the Health Care and Education Reconciliation Act of 2010, as amended, or collectively, the ACA, and the ultimate outcome of legal challenges to the ACA; our ability to contract with providers on cost-effective and competitive terms; competitive pressures and our ability to adapt to changes in the industry and develop and implement strategic growth opportunities; reduced enrollment; unauthorized disclosure of member or employee sensitive or confidential information, including the impact and outcome of any investigations, inquiries, claims and litigation related thereto; risks and uncertainties regarding Medicare and Medicaid programs, including those related to non- compliance with the complex regulations imposed thereon; our ability to maintain and achieve improvement in Centers for Medicare and Medicaid Services, or CMS, Star ratings and other quality scores and funding risks with respect to revenue received from participation therein; a negative change in our healthcare product mix; costs and other liabilities associated with litigation, government investigations, audits or reviews; the ultimate outcome of litigation between Cigna Corporation, or Cigna, and us related to the merger agreement between the parties and the potential for such litigation to cause us to incur substantial additional costs, including potential settlement and judgment costs; risks and uncertainties related to our pharmacy benefit management, or PBM, business, including non-compliance by any party with the PBM services agreements between us and each of Express Scripts, Inc., or Express Scripts, and CaremarkPCS Health, L.L.C., or CVS Health, as well as agreements governing the transition of pharmacy benefit management services provided to us from Express Scripts to CVS Health Corporation; medical malpractice or professional liability claims or other risks related to healthcare services and PBM provided by our subsidiaries; general risks associated with mergers, acquisitions, joint ventures and strategic alliances; possible impairment of the value of our intangible assets if future results do not adequately support goodwill and other intangible assets; possible restrictions in the payment of dividends from our subsidiaries and increases in required minimum levels of capital; our ability to repurchase shares of our common stock and pay dividends on our common stock due to the adequacy of our cash flow and earnings and other considerations; the potential negative effect from our substantial amount of outstanding indebtedness; a downgrade in our financial strength ratings; the effects of any negative publicity related to the health benefits industry in general or us in particular; failure to effectively maintain and modernize our information systems; events that may negatively affect our licenses with the Blue Cross and Blue Shield Association; large scale medical emergencies, such as future public health epidemics and catastrophes; changes in economic and market conditions, as well as regulations that may negatively affect our liquidity and investment portfolios; changes in U.S. tax laws; intense competition to attract and retain employees; and, various laws and provisions in our governing documents that may prevent or discourage takeovers and business combinations.
Last updated: Jan 29, 2020