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ANTHEM PROVIDES NATIONWIDE COORDINATED RESPONSE TO COVID-19 Indianapolis, Ind.

Key Takeaway: ANTHEM PROVIDES NATIONWIDE COORDINATED RESPONSE TO COVID-19 Indianapolis, Ind. - April 29, 2020 - Against the backdrop of the national healthcare crisis, Anthem, Inc. (NYSE: ANTM) has been deeply committed to supporting its health plan members, customers, care providers, associ

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ANTHEM PROVIDES NATIONWIDE
COORDINATED RESPONSE TO COVID-19
Indianapolis, Ind. - April 29, 2020 - Against the backdrop of the national healthcare crisis, Anthem, Inc. (NYSE: ANTM) has been deeply committed to supporting its health plan members, customers, care providers, associates and local communities through affordable care and lasting recovery.
Anthem recognizes the important role we play as part of the national response to the COVID-19 pandemic, said President and CEO Gail K. Boudreaux. Guided by our mission and values, Anthem is engaging across the country and in our local communities to support our members, customers and partners with relief and care during this challenging time. We are grateful to all those fighting on the front lines of this healthcare crisis, and will continue to stand with them as we work through this pandemic together.
Anthem s deep roots in the community combined with its legacy and commitment to leadership, innovation and agility, have enabled the company to quickly and seamlessly work with local, state and federal officials, care providers, customers and community partners in the face of the pandemic.
As part of Anthem s coordinated response, the company has been focused on increasing access and coverage, adapting tools and policies, leveraging its expertise in data and advanced analytics to provide innovative solutions, and delivering outreach and relief to those in need. Details regarding the company s actions include the following:
Care for our Anthem associates
Care for our consumers, customers, and providers
Care for our communities
CONSOLIDATED HIGHLIGHTS
Earnings Per Share: GAAP net income was $5.94 per share in the quarter, including net negative adjustment items of $0.54 per share. Adjusted net income was $6.48* per share.
*Please refer to the GAAP reconciliation tables on page 15.
Membership: Medical enrollment totaled 42.1 million members at March 31, 2020, an increase of 1.3 million, or 3.2 percent, from March 31, 2019. Risk enrollment grew by 676 thousand lives, or 4.4 percent, and fee-based enrollment grew by 625 thousand lives, or 2.5 percent. Government Business enrollment increased by 849 thousand lives over the prior year quarter, driven by Medicaid, reflecting the acquisition of Medicaid members in Missouri and Nebraska and organic growth in our markets, and Medicare Advantage. Commercial & Specialty Business enrollment grew by 452 thousand lives driven by growth in the fee-based businesses, including the acquisition of AmeriBen, a third-party administrator (TPA).
During the first quarter of 2020, medical enrollment increased sequentially by 1.1 million lives, or 2.8 percent, reflecting growth in the National and Medicaid businesses, in part due to the aforementioned acquisitions.
Operating Revenue: Operating revenue was $29.4 billion in the first quarter of 2020, an increase of $5.1 billion, or 20.7 percent, versus the prior year quarter, driven by pharmacy product revenue related to the launch of IngenioRx. The increase was further attributable to higher premium revenue from rate increases to cover overall cost trends, including the return of the health insurance tax in 2020, and membership growth.
Benefit Expense Ratio: The benefit expense ratio was 84.2 percent in the first quarter of 2020, a decrease of 20 basis points from 84.4 percent in the prior year quarter. The decrease, as expected, was primarily driven by the return of the health insurance tax in 2020, partially offset by the extra calendar day in the first quarter of 2020 and margin normalization in the Individual business.
Medical claims reserves established at December 31, 2019 developed in line with the Company s expectations during the first quarter of 2020.
Days in Claims Payable: Days in Claims Payable was 41.9 days as of March 31, 2020, an increase of 3.9 days from December 31, 2019.
SG&A Expense Ratio: The SG&A expense ratio was 12.8 percent in the first quarter of 2020, a decrease of 20 basis points from 13.0 percent in the first quarter of 2019, primarily driven by growth in operating revenue. The decrease was partially offset by the return of the health insurance tax in 2020 and increased spend to support growth initiatives.
Operating Cash Flow: Operating cash flow was $2.5 billion, or 1.7 times net income in the first quarter of 2020, an increase of $885 million compared to the prior year quarter, primarily driven by growth in premium revenue due to the return of the health insurance tax in 2020 and changes in working capital.
Share Repurchase Program : During the first quarter of 2020, the Company repurchased 1.9 million shares of its common stock for $529 million, or a weighted average price of $275.38. In response to circumstances arising from the COVID-19 pandemic, the Company has temporarily suspended share repurchase activity to enhance liquidity and financial flexibility. As of March 31, 2020, the Company had approximately $3.3 billion of Board-approved share repurchase authorization remaining.
Cash Dividend: During the first quarter of 2020, the Company paid a quarterly dividend of $0.95 per share, representing a distribution of cash totaling $240 million.
On April 28, 2020, the Audit Committee declared a second quarter 2020 dividend to shareholders of $0.95 per share. On an annualized basis, this equates to a dividend of $3.80 per share. The second quarter dividend is payable on June 25, 2020 to shareholders of record at the close of business on June 10, 2020.
Investment Portfolio & Capital Position: During the first quarter of 2020, the Company recorded net realized losses of $24 million and impairment losses totaling $57 million. During the first quarter of 2019, the Company recorded net realized gains of $78 million and impairment losses totaling $10 million.
As of March 31, 2020, the Company s net unrealized loss position in the investment portfolio was $263 million, consisting of fixed maturity securities. As of March 31, 2020 cash and investments at the parent company totaled approximately $1.7 billion.
REPORTABLE SEGMENTS
Effective January 1, 2020, Anthem, Inc. has four reportable segments: Commercial & Specialty Business (comprised of the Local Group, National Accounts, Individual and Specialty businesses); Government Business (comprised of the Medicaid, Medicare, and Federal Health Products & Services businesses); IngenioRx, and Other (comprised of the Diversified Business Group and corporate expenses not allocated to our other reportable segments).
Reportable Segment Highlights
(In millions) Three Months Ended March 31
2020 2019 Change
Operating Revenue
Commercial & Specialty Business $ 9,361 $ 9,392 (0.3)%
Government Business 17,466 14,925 17.0%
IngenioRx 5,197 NM 2
Other 1,027 548 87.4%
Eliminations (3,603 ) (477 ) NM 2
Total Operating Revenue 1 $ 29,448 $ 24,388 20.7%
Operating Gain / (Loss)
Commercial & Specialty Business $ 1,420 $ 1,598 (11.1)%
Government Business 411 374 9.9%
IngenioRx 349 NM 2
Other 14 (32 ) NM 2
Total Operating Gain 1 $ 2,194 $ 1,940 13.1%
Operating Margin
Commercial & Specialty Business 15.2% 17.0% (180)bp
Government Business 2.4% 2.5% (10)bp
IngenioRx 6.7% NM 2
Total Operating Margin 1 7.5% 8.0% (50)bp
Commercial & Specialty Business: Operating gain in the Commercial & Specialty Business segment totaled $1,420 million in the first quarter of 2020, a decrease of $178 million, or 11.1 percent, from $1,598 million in the first quarter of 2019. The decrease is primarily attributable to margin normalization in the Individual business and the shift of pharmacy earnings to the IngenioRx segment. The decrease is further due to the impact of one extra calendar day compared to the prior year quarter, partially offset by growth in value-added services.
Government Business: Operating gain in the Government Business segment was $411 million in the first quarter of 2020, an increase of $37 million, or 9.9 percent, from $374 million in the first quarter of 2019. The increase is primarily due to higher premiums from rate adjustments and membership growth in the Medicaid business as well as the return of the health insurance tax in 2020, partially offset by higher selling, general, and administrative spend to support growth as well as the impact of one extra calendar day compared to the prior year quarter.
IngenioRx: IngenioRx commenced operations in the second quarter of 2019. Operating gain was $349 million in the first quarter of 2020.
Other: The Company reported an operating gain of $14 million in the Other segment for the first quarter of 2020, compared with an operating loss of $32 million in the prior year quarter.
Full Year 2020:
Due to unprecedented uncertainty around the COVID-19 pandemic and its impact, the Company is withdrawing all other previously issued financial guidance metrics for 2020 until visibility improves.
Basis of Presentation
Conference Call and Webcast
Management will host a conference call and webcast today at 8:30 a.m. Eastern Daylight Time ( EDT ) to discuss the company s first quarter results and outlook. The conference call should be accessed at least 15 minutes prior to the start of the call with the following numbers:
877-692-8955 (Domestic) 866-207-1041 (Domestic Replay)
234-720-6979 (International) 402-970-0847 (International Replay)
The access code for today s conference call is 1722374 . The access code for the replay is 3836663 . The replay will be available from 11:30 a.m. EDT today, until the end of the day on May 13, 2020. The call will also be available through a live webcast at www.antheminc.com under the Investors link. A webcast replay will be available following the call.
Anthem Contacts:
Investor Relations Media
Chris Rigg Jill Becher, 414-234-1573
Chris.Rigg@anthem.com Jill.Becher@anthem.com
About Anthem, Inc.
Anthem is a leading health benefits company dedicated to improving lives and communities, and making healthcare simpler. Through its affiliated companies, Anthem serves more than 108 million people, including more than 42 million within its family of health plans. We aim to be the most innovative, valuable and inclusive partner. For more information, please visit www.antheminc.com or follow @AnthemInc on Twitter.
Membership Summary
(Unaudited and in Thousands)
Change from
Medical Membership March 31, 2020 March 31, 2019 December 31, 2019 March 31, 2019 December 31, 2019
Customer Type
Local Group 15,848 15,697 15,682 1.0% 1.1%
Individual 717 773 684 (7.2)% 4.8%
National:
National Accounts 7,898 7,757 7,596 1.8% 4.0%
BlueCard 6,197 5,981 6,060 3.6% 2.3%
Total National 14,095 13,738 13,656 2.6% 3.2%
Medicare:
Medicare Advantage 1,341 1,144 1,214 17.2% 10.5%
Medicare Supplement 914 867 905 5.4% 1.0%
Total Medicare 2,255 2,011 2,119 12.1% 6.4%
Medicaid 7,615 7,033 7,265 8.3% 4.8%
Federal Employees Health Benefits 1,614 1,591 1,594 1.4% 1.3%
Total Medical Membership 42,144 40,843 41,000 3.2% 2.8%
Funding Arrangement
Self-Funded 26,120 25,495 25,418 2.5% 2.8%
Fully-Insured 16,024 15,348 15,582 4.4% 2.8%
Total Medical Membership 42,144 40,843 41,000 3.2% 2.8%
Reportable Segment
Commercial & Specialty Business 30,660 30,208 30,022 1.5% 2.1%
Government Business 11,484 10,635 10,978 8.0% 4.6%
Total Medical Membership 42,144 40,843 41,000 3.2% 2.8%
Other Membership
Life and Disability Members 5,158 4,849 5,259 6.4% (1.9)%
Dental Members 6,172 5,955 5,962 3.6% 3.5%
Dental Administration Members 1,311 5,491 5,516 (76.1)% (76.2)%
Vision Members 7,510 7,169 7,261 4.8% 3.4%
Medicare Part D Standalone Members 383 289 283 32.5% 35.3%
Consolidated Statements of Income
(In millions, except per share data) Three Months Ended March 31
2020 2019 Change
Revenues
Premiums $ 25,517 $ 22,843 11.7%
Product revenue 2,344 NM
Administrative fees and other revenue 1,587 1,545 2.7%
Total operating revenue 29,448 24,388 20.7%
Net investment income 254 210 21.0%
Net realized (losses)/gains on financial instruments (24 ) 78 NM
Impairment losses on investments:
Total impairment losses on investments (101 ) (13 ) NM
Portion of impairment losses recognized in other comprehensive income 44 3 NM
Impairment losses recognized in income (57 ) (10 ) NM
Total revenues 29,621 24,666 20.1%
Expenses
Benefit expense 21,489 19,282 11.4%
Cost of products sold 1,984 NM
Selling, general and administrative expense 3,781 3,166 19.4%
Interest expense 194 187 3.7%
Amortization of other intangible assets 83 87 (4.6)%
Loss/(gain) on extinguishment of debt 1 (1 ) NM
Total expenses 27,532 22,721 21.2%
Income before income tax expense 2,089 1,945 7.4%
Income tax expense 566 394 43.7%
Net income $ 1,523 $ 1,551 (1.8)%
Net income per diluted share $ 5.94 $ 5.91 0.5%
Diluted shares 256.4 262.3 (2.2)%
Benefit expense as a percentage of premiums 84.2% 84.4% (20)bp
Selling, general and administrative expense as a percentage of total operating revenue 12.8% 13.0% (20)bp
Income before income taxes as a percentage of total revenue 7.1% 7.9% (80)bp
NM = calculation not meaningful
Consolidated Balance Sheets
(In millions) March 31, 2020 December 31, 2019
(Unaudited)
Assets
Current assets:
Cash and cash equivalents $ 5,345 $ 4,937
Fixed maturity securities, current 19,881 19,676
Equity securities, current 570 1,009
Premium receivables 5,786 5,014
Self-funded receivables 2,613 2,570
Other receivables 2,926 2,807
Other current assets 4,135 3,020
Total current assets 41,256 39,033
Long-term investments:
Fixed maturity securities 505 505
Other invested assets 4,181 4,258
Property and equipment, net 3,350 3,133
Goodwill 21,661 20,500
Other intangible assets 9,613 8,674
Other noncurrent assets 1,833 1,350
Total assets $ 82,399 $ 77,453
Liabilities and shareholders equity
Liabilities
Current liabilities:
Medical claims payable $ 9,902 $ 8,842
Other policyholder liabilities 3,252 3,050
Unearned income 947 1,017
Accounts payable and accrued expenses 5,058 4,198
Short-term borrowings 1,075 700
Current portion of long-term debt 1,603 1,598
Other current liabilities 5,202 4,127
Total current liabilities 27,039 23,532
Long-term debt, less current portion 19,005 17,787
Reserves for future policy benefits 754 759
Deferred tax liabilities, net 2,213 2,227
Other noncurrent liabilities 1,695 1,420
Total liabilities 50,706 45,725
Shareholders equity
Common stock 3 3
Additional paid-in capital 9,338 9,448
Retained earnings 23,360 22,573
Accumulated other comprehensive loss (1,008 ) (296 )
Total shareholders equity 31,693 31,728
Total liabilities and shareholders equity $ 82,399 $ 77,453
Consolidated Statements of Cash Flows
(In millions) Three Months Ended March 31
2020 2019
Operating activities
Net income $ 1,523 $ 1,551
Adjustments to reconcile net income to net cash provided by operating activities:
Net realized losses (gains) on financial instruments 24 (78 )
Depreciation and amortization 270 289
Deferred income taxes 57 55
Share-based compensation 67 70
Changes in operating assets and liabilities:
Receivables, net (639 ) (753 )
Other invested assets 63 (21 )
Other assets (525 ) (125 )
Policy liabilities 692 791
Unearned income (109 ) 96
Accounts payable and other liabilities 588 (354 )
Income taxes 491 115
Other, net 13 (6 )
Net cash provided by operating activities 2,515 1,630
Investing activities
Purchases of investments (3,896 ) (6,069 )
Proceeds from sale of investments 2,728 5,236
Maturities, calls and redemptions from investments 597 393
Purchases of subsidiaries, net of cash acquired (1,908 )
Purchases of property and equipment (204 ) (234 )
Other, net (101 ) 22
Net cash used in investing activities (2,784 ) (652 )
Financing activities
Net proceeds from commercial paper borrowings 905 178
Net proceeds from (repayments of) short-term borrowings 375 (50 )
Net proceeds from (repayments of) long-term borrowings 248 (61 )
Repurchase and retirement of common stock (529 ) (294 )
Cash dividends (240 ) (206 )
Proceeds from issuance of common stock under employee stock plans 44 76
Taxes paid through withholding of common stock under employee stock plans (107 ) (78 )
Other, net (17 ) 6
Net cash provided by (used in) financing activities 679 (429 )
Effect of foreign exchange rates on cash and cash equivalents (2 ) (1 )
Change in cash and cash equivalents 408 548
Cash and cash equivalents at beginning of year 4,937 3,934
Cash and cash equivalents at end of period $ 5,345 $ 4,482
Reconciliation of Medical Claims Payable
Three Months Ended March 31 Years Ended December 31
2020 2019 2019 2018 2017
(In millions) (Unaudited) (Unaudited)
Gross medical claims payable, beginning of period $ 8,647 $ 7,266 $ 7,266 $ 7,814 $ 7,656
Ceded medical claims payable, beginning of period (33 ) (34 ) (34 ) (105 ) (539 )
Net medical claims payable, beginning of period 8,614 7,232 7,232 7,709 7,117
Business combinations and purchase adjustments 339 199 76
Net incurred medical claims:
Current year 21,230 18,794 78,695 69,581 70,377
Prior years redundancies (1) (700 ) (455 ) (500 ) (930 ) (1,133 )
Total net incurred medical claims 20,530 18,339 78,195 68,651 69,244
Net payments attributable to:
Current year medical claims 13,744 12,163 70,294 62,748 62,923
Prior years medical claims 6,109 5,414 6,519 6,579 5,805
Total net payments 19,853 17,577 76,813 69,327 68,728
Net medical claims payable, end of period 9,630 7,994 8,614 7,232 7,709
Ceded medical claims payable, end of period 60 34 33 34 105
Gross medical claims payable, end of period $ 9,690 $ 8,028 $ 8,647 $ 7,266 $ 7,814
Current year medical claims paid as a percentage of current year net incurred medical claims 64.7% 64.7% 89.3% 90.2% 89.4%
Prior year redundancies in the current year as a percentage of prior year net medical claims payable less prior year redundancies in the current year 8.8% 6.7% 7.4% 13.7% 18.9%
Prior year redundancies in the current year as a percentage of prior year net incurred medical claims 0.9% 0.7% 0.7% 1.3% 1.8%
GAAP Reconciliation
Anthem, Inc. has referenced Adjusted Net Income and Adjusted Net Income Per Share, which are non-GAAP measures, in this document. These non-GAAP measures are not intended to be alternatives to any measure calculated in accordance with GAAP. In addition to these non-GAAP measures, references are made to the measures Operating Revenue and Operating Gain. Each of these measures is provided to further aid investors in understanding and analyzing the company s core operating results and comparing Anthem, Inc. s financial results. A reconciliation of Operating Revenue to Total Revenue is set forth in the Consolidated Statements of Income herein. A reconciliation of the non-GAAP measures to the most directly comparable measures calculated in accordance with GAAP, together with a reconciliation of reportable segments operating gain to income before income tax expense, is reported below.
Three Months Ended March 31
(In millions, except per share data) 2020 2019 Change
Net income $ 1,523 $ 1,551 (1.8)%
Add / (Subtract):
Net realized losses (gains) on financial instruments 24 (78 )
Amortization of other intangible assets 83 87
Impairment losses recognized in income 57 10
Loss (gain) on extinguishment of debt 1 (1 )
Transaction and integration related costs 12
Litigation expenses 8 26
Tax impact of non-GAAP adjustments (46 ) (14 )
Net adjustment items 139 30
Adjusted net income $ 1,662 $ 1,581 5.1%
Net income per diluted share $ 5.94 $ 5.91 0.5%
Add / (Subtract):
Net realized losses (gains) on financial instruments 0.09 (0.30 )
Amortization of other intangible assets 0.32 0.33
Impairment losses recognized in income 0.22 0.04
Loss (gain) on extinguishment of debt
Transaction and integration related costs 0.05
Litigation expenses 0.03 0.10
Tax impact of non-GAAP adjustments (0.18 ) (0.05 )
Rounding impact 0.01
Net adjustment items 0.54 0.12
Adjusted net income per diluted share $ 6.48 $ 6.03 7.5%
Full Year 2020 Outlook
Net income per diluted share Greater than $21.00
Add / (Subtract):
Net realized losses (gains) on financial instruments 0.09
Impairment losses recognized in income 0.22
Transaction and integration related costs 0.05
Litigation expenses 0.03
Amortization of other intangible assets Approximately $1.32
Tax impact of non-GAAP adjustments Approximately ($0.41)
Net adjustment items Approximately $1.30
Adjusted net income per diluted share Greater than $22.30
Three Months Ended March 31
(In millions) 2020 2019 Change
Reportable segments operating gain $ 2,194 $ 1,940 13.1%
Net investment income 254 210
Net realized (losses)/gains on financial instruments (24 ) 78
Impairment losses recognized in income (57 ) (10 )
Interest expense (194 ) (187 )
Amortization of other intangible assets (83 ) (87 )
(Loss)/gain on extinguishment of debt (1 ) 1
Income before income tax expense $ 2,089 $ 1,945 7.4%
Forward-Looking Statements
This document contains certain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements reflect our views about future events and financial performance and are generally not historical facts. Words such as expect, feel, believe, will, may, should, anticipate, intend, estimate, project, forecast, plan and similar expressions are intended to identify forward-looking statements. These statements include, but are not limited to: financial projections and estimates and their underlying assumptions; statements regarding plans, objectives and expectations with respect to future operations, products and services; and statements regarding future performance. Such statements are subject to certain risks and uncertainties, many of which are difficult to predict and generally beyond our control, that could cause actual results to differ materially from those expressed in, or implied or projected by, the forward-looking statements. You are cautioned not to place undue reliance on these forward- looking statements that speak only as of the date hereof. You are also urged to carefully review and consider the various risks and other disclosures discussed in our reports filed with the U.S. Securities and Exchange Commission from time to time, which attempt to advise interested parties of the factors that affect our business. Except to the extent otherwise required by federal securities laws, we do not undertake any obligation to republish revised forward-looking statements to reflect events or circumstances after the date hereof. These risks and uncertainties include, but are not limited to: the impact of large scale medical emergencies, such as public health epidemics and pandemics, including COVID-19, and catastrophes; trends in healthcare costs and utilization rates; our ability to secure sufficient premium rates, including regulatory approval for and implementation of such rates; the impact of federal and state regulation, including ongoing changes in the Patient Protection and Affordable Care Act and the Health Care and Education Reconciliation Act of 2010, as amended, or collectively, the ACA, and the ultimate outcome of legal challenges to the ACA; changes in economic and market conditions, as well as regulations that may negatively affect our liquidity and investment portfolios; our ability to contract with providers on cost-effective and competitive terms; competitive pressures and our ability to adapt to changes in the industry and develop and implement strategic growth opportunities; reduced enrollment; unauthorized disclosure of member or employee sensitive or confidential information, including the impact and outcome of any investigations, inquiries, claims and litigation related thereto; risks and uncertainties regarding Medicare and Medicaid programs, including those related to non-compliance with the complex regulations imposed thereon; our ability to maintain and achieve improvement in Centers for Medicare and Medicaid Services, or CMS, Star ratings and other quality scores and funding risks with respect to revenue received from participation therein; a negative change in our healthcare product mix; costs and other liabilities associated with litigation, government investigations, audits or reviews; the ultimate outcome of litigation between Cigna Corporation and us related to the merger agreement between the parties and the potential for such litigation to cause us to incur substantial additional costs, including potential settlement and judgment costs; risks and uncertainties related to our pharmacy benefit management, or PBM, business including non-compliance by any party with the PBM services agreement between us and CaremarkPCS Health, L.L.C.; medical malpractice or professional liability claims or other risks related to healthcare and PBM services provided by our subsidiaries; general risks associated with mergers, acquisitions, joint ventures and strategic alliances; possible impairment of the value of our intangible assets if future results do not adequately support goodwill and other intangible assets; possible restrictions in the payment of dividends from our subsidiaries and increases in required minimum levels of capital; our ability to repurchase shares of our common stock and pay dividends on our common stock due to the adequacy of our cash flow and earnings and other considerations; the potential negative effect from our substantial amount of outstanding indebtedness; a downgrade in our financial strength ratings; the effects of any negative publicity related to the health benefits industry in general or us in particular; failure to effectively maintain and modernize our information systems; events that may negatively affect our licenses with the Blue Cross and Blue Shield Association; the impact of international laws and regulations; changes in U.S. tax laws; intense competition to attract and retain employees; and various laws and provisions in our governing documents that may prevent or discourage takeovers and business combinations.
Last updated: Apr 29, 2020