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Investor Mike McGuire Media T.J. Crawford Contact: Senior Vice President Contact: Vice President Investor Relations External Affairs (401) 770-4050 (212) 457-0583 FOR IMMEDIATE RELEASE CVS HEALTH REPORTS FOURTH QUARTER A

Key Takeaway: Investor Mike McGuire Media T.J. Crawford Contact: Senior Vice President Contact: Vice President Investor Relations External Affairs (401) 770-4050 (212) 457-0583 CVS HEALTH REPORTS FOURTH QUARTER AND FULL YEAR RESULTS AND PROVIDES 2019 FULL YEAR GUIDANCE Fourth Quarter Ye

Full Press Release Details

Investor Mike McGuire Media T.J. Crawford
Contact: Senior Vice President Contact: Vice President
Investor Relations External Affairs
(401) 770-4050 (212) 457-0583
CVS HEALTH REPORTS FOURTH QUARTER AND FULL YEAR RESULTS AND
PROVIDES 2019 FULL YEAR GUIDANCE
Fourth Quarter Year-over-Year Highlights:
Full Year Highlights:
WOONSOCKET, RHODE ISLAND, February 20, 2019 - CVS Health Corporation (NYSE: CVS) today announced operating results for the three months and year ended December 31, 2018.
President and Chief Executive Officer Larry Merlo stated, "2018 was a milestone year for CVS Health as we successfully completed our transformational merger with Aetna, began effective implementation of our integration strategy, and took important steps toward building the integrated healthcare model that will bring substantial value to our various stakeholders. We had strong financial performance and delivered on our operating expectations."
"With the completion of the Aetna acquisition, we have set the stage for CVS Health to excel in a market that is rapidly transforming. We strongly believe in the long-term value that the full breadth of our capabilities can provide. Our unique combination will drive above-market growth going forward across all of the enterprise. Maintaining our focus on community-level products and services will drive meaningful value for both consumers and payors, while improving our bottom line and the value we return to shareholders. Ultimately, our open platform model allows us to meet the needs of all payors with newly created products and services. We're more excited than ever about the opportunities that lie ahead."
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Consolidated Fourth Quarter and Full Year 2018 Results
Three Months Ended Year Ended
December 31, December 31,
In millions, except per share amounts 2018 2017 Change 2018 2017 Change
Revenues $ 54,424 $ 48,391 $ 6,033 $ 194,579 $ 184,786 $ 9,793
Operating income 824 3,114 (2,290 ) 4,021 9,538 (5,517 )
Adjusted operating income (1) 3,352 3,207 145 10,255 10,008 247
Net income (loss) (421 ) 3,287 (3,708 ) (596 ) 6,623 (7,219 )
Diluted earnings (loss) per share from continuing operations $ (0.37 ) $ 3.22 $ (3.59 ) $ (0.57 ) $ 6.45 $ (7.02 )
Adjusted EPS (1) $ 2.14 $ 1.92 $ 0.22 $ 7.08 $ 5.90 $ 1.18
Enterprise prescriptions (2) 685.2 650.4 34.8 2,658.0 2,515.1 142.9
Medical membership as of December 31, 2018 (3) 22.1
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Pharmacy Services Segment
The Pharmacy Services segment provides a full range of pharmacy benefit management services to employers, health plans, government employee groups and government sponsored programs. The segment results for the three months and years ended December 31, 2018 and 2017 are as follows:
Three Months Ended Year Ended
December 31, December 31,
In millions 2018 2017 Change 2018 2017 Change
Revenues $ 34,890 $ 34,153 $ 737 $ 134,128 $ 130,601 $ 3,527
Operating income 1,495 1,457 38 4,699 4,657 42
Total pharmacy claims processed (1) 484.6 458.7 25.9 1,889.8 1,781.9 107.9
Pharmacy network 409.2 389.7 19.5 1,601.4 1,516.7 84.7
Mail choice 75.4 69.0 6.4 288.4 265.2 23.2
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Refer to supplemental information on page 18 for additional information regarding the performance of the Pharmacy Services segment.
The Retail/LTC segment fulfills prescriptions for medications, provides patient care programs, sells a wide-assortment of general merchandise, provides health care services through walk-in clinics and provides services to long-term care facilities. The segment results for the three months and years ended December 31, 2018 and 2017 are as follows:
Three Months Ended Year Ended
December 31, December 31,
In millions 2018 2017 Change 2018 2017 Change
Revenues $ 22,029 $ 20,910 $ 1,119 $ 83,989 $ 79,398 $ 4,591
Operating income (loss) (270 ) 2,116 (2,386 ) 620 6,558 (5,938 )
Prescriptions filled (1) 349.4 321.8 27.6 1,339.1 1,230.5 108.6
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Refer to supplemental information on page 19 for additional information regarding the performance of the Retail/LTC segment.
Health Care Benefits Segment
On November 28, 2018, CVS Health completed the acquisition of Aetna. The Health Care Benefits segment is equivalent to the former Aetna Health Care segment. The Health Care Benefits segment provides a full range of insured and self-insured ("ASC") medical, pharmacy, dental and behavioral health products and services. The segment results for the period from November 28, 2018 to December 31, 2018 are as follows:
In millions
Revenues $ 5,549
Operating income 276
Medical membership as of December 31, 2018 22.1
Refer to supplemental information on page 20 for additional information regarding the performance of the Health Care Benefits segment.
The Company's full year 2019 consolidated GAAP operating income is projected to be in the range of $11.7 billion to $12.1 billion while adjusted operating income is projected to be in the range of $14.8 billion to $15.2 billion. GAAP diluted EPS from continuing operations is projected to be in the range of $4.88 to $5.08, and Adjusted EPS is projected to be in the range of $6.68 to $6.88. The adjustments between GAAP operating income and GAAP diluted EPS from continuing operations and adjusted operating income and Adjusted EPS include adding back amortization of intangible assets and integration costs related to the acquisition of Aetna. The Company expects to continue to generate strong cash flows in 2019, with projected cash flow from operations between $9.8 billion and $10.3 billion.
Mr. Merlo added, "2019 will be a year of transition as we integrate Aetna and focus on key pillars of our growth strategy. We are fully aware of the need to address the impact of certain headwinds that are having a disproportionate impact in 2019 compared to prior years, and importantly, we are taking comprehensive actions to move past them. We understand acutely the importance of balancing near-term execution with longer-term vision, and we are confident that our actions will position us well in 2020 and beyond."
Non-GAAP Financial Information
Adjusted Operating Income, Adjusted EPS and Free Cash Flow are non-GAAP financial measures. Reconciliations of each of these non-GAAP financial measures to the most directly comparable GAAP financial measure are presented in the tables later in this press release.
Teleconference and Webcast
The Company will be holding a conference call today for investors at 8:30 am (EST) to discuss its fourth quarter and full year results. An audio webcast of the call will be broadcast simultaneously for all interested parties through the Investor Relations section of the CVS Health website at http://investors.cvshealth.com. This webcast will be archived and available on the website for a one-year period following the conference call.
CVS Health is the nation's premier health innovation company helping people on their path to better health. Whether in one of its pharmacies or through its health services and plans, CVS Health is pioneering a bold new approach to total health by making quality care more affordable, accessible, simple and seamless. CVS Health is community-based and locally focused, engaging consumers with the care they need when and where they need it. The Company has more than 9,900 retail locations,
approximately 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 92 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, expanding specialty pharmacy services, and a leading stand-alone Medicare Part D prescription drug plan. CVS Health also serves an estimated 38 million people through traditional, voluntary and consumer-directed health insurance products and related services, including rapidly expanding Medicare Advantage offerings. This innovative health care model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.
Cautionary Statement Regarding Forward-Looking Statements
The Private Securities Litigation Reform Act of 1995 provides a safe harbor for forward-looking statements made by or on behalf of CVS Health Corporation. Statements in this press release that are forward-looking include the information under the headings "2019 Guidance" and the related footnotes and reconciliations and the information in Mr. Merlo's quoted statements. By their nature, all forward-looking statements involve risks and uncertainties. Actual results may differ materially from those contemplated by the forward-looking statements for a number of reasons as described in our Securities and Exchange Commission filings, including those set forth in the Risk Factors section and under the section entitled "Cautionary Statement Concerning Forward-Looking Statements" in our most recently filed Annual Report on Form 10-K and Quarterly Report on Form 10-Q.
You are cautioned not to place undue reliance on CVS Health's forward looking statements. These forward-looking statements are and will be based upon management's then-current views and assumptions regarding future events and operating performance, and are applicable only as of the dates of such statements. CVS Health does not assume any duty to update or revise forward-looking statements, whether as a result of new information, future events or otherwise, as of any future date.
CVS HEALTH CORPORATION
Condensed Consolidated Statements of Operations
Three Months Ended Year Ended
December 31, December 31,
In millions, except per share amounts 2018 2017 (1) 2018 2017 (1)
Revenues:
Products $ 47,875 $ 47,234 $ 183,910 $ 180,063
Premiums 5,500 826 8,184 3,558
Services 874 325 1,825 1,144
Net investment income 175 6 660 21
Total revenues 54,424 48,391 194,579 184,786
Operating costs:
Cost of products sold 40,564 40,097 156,447 153,448
Benefit costs 4,195 395 6,594 2,810
Goodwill impairments 2,228 46 6,149 181
Operating expenses 6,613 4,739 21,368 18,809
Total operating costs 53,600 45,277 190,558 175,248
Operating income 824 3,114 4,021 9,538
Interest expense 733 303 2,619 1,062
Other expense (income) (11 ) 2 (4 ) 208
Income before income tax provision 102 2,809 1,406 8,268
Income tax provision (benefit) 524 (478 ) 2,002 1,637
Income (loss) from continuing operations (422 ) 3,287 (596 ) 6,631
Income (loss) from discontinued operations, net of tax 1 - - (8 )
Net income (loss) (421 ) 3,287 (596 ) 6,623
Net (income) loss attributable to noncontrolling interests 2 - 2 (1 )
Net income (loss) attributable to CVS Health $ (419 ) $ 3,287 $ (594 ) $ 6,622
Basic earnings (loss) per share:
Income (loss) from continuing operations attributable to CVS Health $ (0.37 ) $ 3.23 $ (0.57 ) $ 6.48
Loss from discontinued operations attributable to CVS Health $ - $ - $ - $ (0.01 )
Net income (loss) attributable to CVS Health $ (0.37 ) $ 3.23 $ (0.57 ) $ 6.47
Weighted average basic shares outstanding 1,121 1,014 1,044 1,020
Diluted earnings (loss) per share:
Income (loss) from continuing operations attributable to CVS Health $ (0.37 ) $ 3.22 $ (0.57 ) $ 6.45
Loss from discontinued operations attributable to CVS Health $ - $ - $ - $ (0.01 )
Net income (loss) attributable to CVS Health $ (0.37 ) $ 3.22 $ (0.57 ) $ 6.44
Weighted average diluted shares outstanding 1,121 1,018 1,044 1,024
Dividends declared per share $ 0.50 $ 0.50 $ 2.00 $ 2.00
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CVS HEALTH CORPORATION
Condensed Consolidated Balance Sheets
December 31, December 31,
In millions 2018 2017
Assets:
Cash and cash equivalents $ 4,059 $ 1,696
Investments 2,522 111
Accounts receivable, net 17,631 13,181
Inventories 16,450 15,296
Other current assets 4,581 945
Total current assets 45,243 31,229
Long-term investments 15,732 112
Property and equipment, net 11,349 10,292
Goodwill 78,678 38,451
Intangible assets, net 36,524 13,630
Separate accounts assets 3,884 -
Other assets 5,046 1,417
Total assets $ 196,456 $ 95,131
Liabilities:
Accounts payable $ 8,925 $ 8,863
Pharmacy claims and discounts payable 12,302 10,355
Health care costs payable 5,210 5
Policyholders' funds 2,939 -
Accrued expenses 10,711 6,581
Other insurance liabilities 1,937 23
Short-term debt 720 1,276
Current portion of long-term debt 1,265 3,545
Total current liabilities 44,009 30,648
Long-term debt 71,444 22,181
Deferred income taxes 7,677 2,996
Separate accounts liabilities 3,884 -
Other long-term insurance liabilities 8,119 334
Other long-term liabilities 2,780 1,277
Total liabilities 137,913 57,436
Shareholders' equity:
CVS Health shareholders' equity:
Preferred stock - -
Common stock and capital surplus 45,440 32,096
Treasury stock (28,228 ) (37,796 )
Retained earnings 40,911 43,556
Accumulated other comprehensive income (loss) 102 (165 )
Total CVS Health shareholders' equity 58,225 37,691
Noncontrolling interests 318 4
Total shareholders' equity 58,543 37,695
Total liabilities and shareholders' equity $ 196,456 $ 95,131
CVS HEALTH CORPORATION
Condensed Consolidated Statements of Cash Flows
Year Ended
December 31,
In millions 2018 2017 (1)
Cash flows from operating activities:
Cash receipts from customers $ 186,519 $ 176,594
Cash paid for inventory and prescriptions dispensed by retail network pharmacies (148,821 ) (146,469 )
Insurance benefits paid (7,057 ) (2,810 )
Cash paid to other suppliers and employees (17,234 ) (15,348 )
Interest and investment income received 644 21
Interest paid (2,803 ) (1,072 )
Income taxes paid (2,383 ) (2,909 )
Net cash provided by operating activities 8,865 8,007
Cash flows from investing activities:
Proceeds from sales and maturities of investments 817 61
Purchases of investments (692 ) (137 )
Purchases of property and equipment (2,037 ) (1,918 )
Proceeds from sale-leaseback transactions - 265
Acquisitions (net of cash acquired) (42,226 ) (1,181 )
Proceeds from sale of subsidiary and other assets 832 -
Other 21 33
Net cash used in investing activities (43,285 ) (2,877 )
Cash flows from financing activities:
Net repayments of short-term debt (556 ) (598 )
Proceeds from issuance of long-term debt 44,343 -
Repayments of long-term debt (5,522 ) -
Derivative settlements 446 -
Repurchase of common stock - (4,361 )
Dividends paid (2,038 ) (2,049 )
Proceeds from exercise of stock options 242 329
Payments for taxes related to net share settlement of equity awards (97 ) (71 )
Other 1 (1 )
Net cash provided by (used in) financing activities 36,819 (6,751 )
Effect of exchange rate changes on cash, cash equivalents and restricted cash (4 ) 1
Net increase (decrease) in cash, cash equivalents and restricted cash 2,395 (1,620 )
Cash, cash equivalents and restricted cash at the beginning of the period 1,900 3,520
Cash, cash equivalents and restricted cash at the end of the period $ 4,295 $ 1,900
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CVS HEALTH CORPORATION
Condensed Consolidated Statements of Cash Flows
Year Ended
December 31,
In millions 2018 2017
Reconciliation of net income (loss) to net cash provided by operating activities:
Net income (loss) $ (596 ) $ 6,623
Adjustments required to reconcile net income (loss) to net cash provided by operating activities:
Depreciation and amortization 2,718 2,479
Goodwill impairments 6,149 181
Losses on settlements of defined benefit pension plans - 187
Stock-based compensation 280 234
Deferred income taxes 87 (1,334 )
Other noncash items 339 53
Change in operating assets and liabilities, net of effects from acquisitions:
Accounts receivable, net (1,139 ) (941 )
Inventories (1,153 ) (514 )
Other assets (3 ) (338 )
Accounts payable and pharmacy claims and discounts payable 2,489 1,710
Health care costs payable and other insurance liabilities (471 ) -
Other liabilities 165 (333 )
Net cash provided by operating activities $ 8,865 $ 8,007
Non-GAAP Financial Measures
The following tables provide reconciliations of certain non-GAAP financial measures presented in this press release to the most directly comparable financial measures calculated and presented in accordance with GAAP. The Company is also providing reconciliations of certain non-GAAP information on a prospective basis. The Company uses the non-GAAP measures "Adjusted Operating Income," "Adjusted EPS" and "Free Cash Flow" to assess and analyze underlying business performance and trends. Management believes that providing these non-GAAP measures enhances investors' understanding of the Company's performance.
For 2018 and 2017, the Company defines Adjusted Operating Income as operating income (GAAP measure) excluding the impact of certain adjustments such as acquisition-related transaction and integration costs, goodwill and long-lived asset impairments, gains/losses and transaction costs on divestitures, interest income on financing associated with proposed acquisitions (for periods prior to the acquisition), charges in connection with store rationalization, and any other items specifically identified herein. For 2019, the Company defines Adjusted Operating Income as operating income (GAAP measure) excluding the impact of certain adjustments such as the amortization of intangible assets, acquisition-related transaction and integration costs, goodwill and long-lived asset impairments, gains/losses and transaction costs on divestitures, interest income on financing associated with proposed acquisitions (for periods prior to the acquisition), charges in connection with store rationalization, and any other items specifically identified herein. Management believes that this non-GAAP measure enhances investors' ability to compare past financial performance with its current and expected performance.
The Company defines Adjusted Earnings per share, or Adjusted EPS, as income before income tax provision (GAAP measure) excluding the impact of certain adjustments such as the amortization of intangible assets, acquisition-related transaction and integration costs, goodwill and long-lived asset impairments, gains/losses and transaction costs on divestitures, net interest expense on financing associated with proposed acquisitions (for periods prior to the acquisition), losses on settlements of defined benefit pension plans, charges in connection with store rationalization, and any other items specifically identified herein, divided by the Company's weighted average diluted shares outstanding. Adjusted EPS for the three months and year ended December 31, 2018 is calculated utilizing weighted average diluted shares outstanding, which include 5 million and 3 million, respectively, potential common shares, as the impact of the potential common shares was dilutive. The potential common shares were excluded from the calculation of GAAP loss per share for the three months and year ended December 31, 2018, as the shares would have had an anti-dilutive effect as a result of the GAAP net loss incurred in both periods. Management believes that this non-GAAP measure enhances investors' ability to compare the Company's past financial performance with its current performance.
The Company defines Free Cash Flow as net cash provided by operating activities less net additions to property and equipment (i.e., additions to property and equipment plus proceeds from sale-leaseback transactions). Management uses this non-GAAP financial measure for internal comparisons and finds it useful in assessing year-over-year cash flow performance.
These non-GAAP financial measures are provided as supplemental information to the financial measures presented in this press release that are calculated and presented in accordance with GAAP. Adjusted Operating Income should be considered in addition to, rather than as a substitute for, operating income. Adjusted EPS should be considered in addition to, rather than as a substitute for, income before income tax provision as a measure of our performance. Free Cash Flow should be considered in addition to, rather than as a substitute for, net cash provided by operating activities as a measure of our liquidity. The Company's definitions of Adjusted Operating Income, Adjusted EPS and Free Cash Flow may not be comparable to similarly titled measurements reported by other companies.
Adjusted Operating Income
The following is a reconciliation of operating income to adjusted operating income:
Three Months Ended Year Ended
December 31, December 31,
In millions 2018 2017 2018 2017
Operating income (1) (GAAP measure) $ 824 $ 3,114 $ 4,021 $ 9,538
Non-GAAP adjustments:
Acquisition-related transaction and integration costs (2) 340 34 492 65
Goodwill impairments (3) 2,228 46 6,149 181
Impairment of long-lived assets (4) 43 - 43 -
Loss on divestiture of subsidiary (5) - 9 86 9
Charges in connection with store rationalization (6) - 4 - 215
Interest income on financing for the acquisition of Aetna (7) (83 ) - (536 ) -
Adjusted operating income $ 3,352 $ 3,207 $ 10,255 $ 10,008
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Adjusted Earnings Per Share
The following is a reconciliation of income before income tax provision to adjusted income from continuing operations attributable to CVS Health and a calculation of Adjusted EPS:
Three Months Ended Year Ended
December 31, December 31,
In millions, except per share amounts 2018 2017 2018 2017
Income before income tax provision (GAAP measure) $ 102 $ 2,809 $ 1,406 $ 8,268
Non-GAAP adjustments:
Amortization of intangible assets 367 209 1,006 817
Acquisition-related transaction and integration costs (1) 340 34 492 65
Goodwill impairments (2) 2,228 46 6,149 181
Impairment of long-lived assets (3) 43 - 43 -
Loss on divestiture of subsidiary (4) - 9 86 9
Charges in connection with store rationalization (5) - 4 - 215
Net interest expense on financing for the acquisition of Aetna (6) 197 56 894 56
Losses on settlements of defined benefit pension plans - - - 187
Adjusted income before income tax provision 3,277 3,167 10,076 9,798
Adjusted income tax provision (7) 862 1,213 2,660 3,733
Adjusted income from continuing operations 2,415 1,954 7,416 6,065
(Income) loss from continuing operations attributable to noncontrolling interests 2 - 2 (1 )
Adjusted income allocable to participating securities (2 ) (5 ) (12 ) (22 )
Adjusted income from continuing operations attributable to CVS Health $ 2,415 $ 1,949 $ 7,406 $ 6,042
Weighted average diluted shares outstanding (8) 1,126 1,018 1,047 1,024
Adjusted EPS $ 2.14 $ 1.92 $ 7.08 $ 5.90
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The following is a reconciliation of net cash provided by operating activities to Free Cash Flow:
Year Ended
December 31,
In millions 2018 2017
Net cash provided by operating activities (GAAP measure) $ 8,865 $ 8,007
Subtract: Additions to property and equipment (2,037 ) (1,918 )
Add: Proceeds from sale-leaseback transactions - 265
Free cash flow $ 6,828 $ 6,354
Supplemental Information
The Company evaluates its Pharmacy Services, Retail/LTC and Health Care Benefits segment performance based on operating income and operating income before the effect of nonrecurring charges and gains and certain intersegment activities.
In conjunction with the Company's implementation of a new enterprise resource planning system in the first quarter of 2018, the Company changed the manner in which certain shared functional costs are allocated to its reportable segments. Additionally, in connection with the acquisition of Aetna on November 28, 2018, the Company reclassified interest income for the three months and year ended December 31, 2017 from interest expense, net to net investment income within revenues to conform with insurance company presentation. Segment financial information for the three months and year ended December 31, 2017, has been retrospectively adjusted to reflect these changes as shown below:
Three Months Ended December 31, 2017
Pharmacy Retail/ Corporate/ Intersegment Consolidated
In millions Services LTC Other Eliminations Totals
Revenues, as previously reported $ 34,152 $ 20,910 $ - $ (6,677 ) $ 48,385
Adjustments 1 - 5 - 6
Revenues, as adjusted $ 34,153 $ 20,910 $ 5 $ (6,677 ) $ 48,391
Cost of products sold (1) $ 31,927 $ 14,629 $ - $ (6,470 ) $ 40,086
Adjustments 14 (3 ) - - 11
Cost of products sold $ 31,941 $ 14,626 $ - (6,470 ) $ 40,097
Benefit costs (1) $ 395 $ - $ - $ - $ 395
Adjustments - - - - -
Benefit costs $ 395 $ - $ - $ - $ 395
Operating expenses, as previously reported $ 347 $ 4,187 $ 280 $ (18 ) $ 4,796
Adjustments 13 (19 ) (5 ) - (11 )
Operating expenses, as adjusted $ 360 $ 4,168 $ 275 $ (18 ) $ 4,785
Operating income (loss), as previously reported $ 1,483 $ 2,094 $ (280 ) $ (189 ) $ 3,108
Adjustments (26 ) 22 10 - 6
Operating income (loss), as adjusted $ 1,457 $ 2,116 $ (270 ) $ (189 ) $ 3,114
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(1) The total of cost of products sold and benefit costs were previously reported as cost of revenues.
Year Ended December 31, 2017
Pharmacy Retail/ Corporate/ Intersegment Consolidated
In millions Services LTC Other Eliminations Totals
Revenues, as previously reported $ 130,596 $ 79,398 $ - $ (25,229 ) $ 184,765
Adjustments 5 - 16 - 21
Revenues, as adjusted $ 130,601 $ 79,398 $ 16 $ (25,229 ) $ 184,786
Cost of products sold (1) $ 121,746 $ 56,081 $ - $ (24,417 ) $ 153,410
Adjustments 53 (15 ) - - 38
Cost of products sold $ 121,799 $ 56,066 $ - $ (24,417 ) $ 153,448
Benefit costs (1) $ 2,810 $ - $ - $ - $ 2,810
Adjustments - - - - -
Benefit costs $ 2,810 $ - $ - $ - $ 2,810
Operating expenses, as previously reported $ 1,285 $ 16,848 $ 966 $ (71 ) $ 19,028
Adjustments 50 (74 ) (14 ) - (38 )
Operating expenses, as adjusted $ 1,335 $ 16,774 $ 952 $ (71 ) $ 18,990
Operating income (loss), as previously reported $ 4,755 $ 6,469 $ (966 ) $ (741 ) $ 9,517
Adjustments (98 ) 89 30 - 21
Operating income (loss), as adjusted $ 4,657 $ 6,558 $ (936 ) $ (741 ) $ 9,538
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(1) The total of cost of products sold and benefit costs were previously reported as cost of revenues.
The following is a reconciliation of financial measures of the Company's segments to the accompanying condensed consolidated financial statements:
Pharmacy Retail/ Health Care Corporate/ Intersegment Consolidated
In millions Services (1) LTC Benefits Other Eliminations (2) Totals
Three Months Ended
December 31, 2018
Revenues (3) $ 34,890 $ 22,029 $ 5,549 $ 131 $ (8,175 ) $ 54,424
Operating income (loss) (4)(5) 1,495 (270 ) 276 (466 ) (211 ) 824
December 31, 2017
Revenues 34,153 20,910 - 5 (6,677 ) 48,391
Operating income (loss) (6)(7) 1,457 2,116 - (270 ) (189 ) 3,114
Year Ended
December 31, 2018
Revenues (3) 134,128 83,989 5,549 606 (29,693 ) 194,579
Operating income (loss) (4)(5) 4,699 620 276 (805 ) (769 ) 4,021
December 31, 2017
Revenues 130,601 79,398 - 16 (25,229 ) 184,786
Operating income (loss) (6)(7) 4,657 6,558 - (936 ) (741 ) 9,538
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Supplemental Information
Pharmacy Services Segment
The following table summarizes the Pharmacy Services segment's performance for the respective periods:
Three Months Ended Year Ended
December 31, December 31,
In millions, except percentages 2018 2017 2018 2017
Revenues:
Products $ 34,093 $ 33,244 $ 130,264 $ 126,770
Premiums 677 826 3,361 3,558
Services 117 82 490 268
Net investment income 3 1 13 5
Total revenues 34,890 34,153 134,128 130,601
Cost of products sold 32,648 31,941 125,107 121,799
Benefit costs 406 395 2,805 2,810
Operating expenses 341 360 1,517 1,335
Operating expenses % of revenues 1.0 % 1.1 % 1.1 % 1.0 %
Operating income $ 1,495 $ 1,457 $ 4,699 $ 4,657
Operating income % of revenues 4.3 % 4.3 % 3.5 % 3.6 %
Revenues (by distribution channel) (1) :
Pharmacy network (2)(3) $ 21,959 $ 21,444 $ 83,261 $ 80,891
Mail choice (4) 12,127 11,759 46,934 45,709
Other (3) 801 949 3,920 3,996
Pharmacy claims processed (5) :
Total 484.6 458.7 1,889.8 1,781.9
Pharmacy network (2) 409.2 389.7 1,601.4 1,516.7
Mail choice (4) 75.4 69.0 288.4 265.2
Generic dispensing rate (5) :
Total 86.9 % 86.9 % 87.3 % 87.0 %
Pharmacy network (2) 87.5 % 87.5 % 87.9 % 87.7 %
Mail choice (4) 83.6 % 83.2 % 83.9 % 83.1 %
Mail choice penetration rate (5) 15.6 % 15.0 % 15.3 % 14.9 %
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Supplemental Information
The following table summarizes the Retail/LTC segment's performance for the respective periods:
Three Months Ended Year Ended
December 31, December 31,
In millions, except percentages 2018 2017 2018 2017
Revenues:
Products $ 21,793 $ 20,667 $ 83,175 $ 78,522
Services 236 243 814 876
Total revenues 22,029 20,910 83,989 79,398
Cost of products sold (1) 15,588 14,626 59,906 56,066
Operating expenses (2)(3)(4) 6,711 4,168 23,463 16,774
Operating expenses % of revenues 30.5 % 19.9 % 27.9 % 21.1 %
Operating income (loss) $ (270 ) $ 2,116 $ 620 $ 6,558
Operating income (loss) % of revenues (5) NM 10.1 % 0.7 % 8.3 %
Revenues (by major goods/service lines):
Pharmacy $ 16,751 $ 15,627 $ 64,179 $ 59,528
Front Store 5,066 4,981 19,055 18,769
Other 212 302 755 1,101
Prescriptions filled (6) 349.4 321.8 1,339.1 1,230.5
Revenue increase (decrease):
Total 5.4 % 0.3 % 5.8 % (2.1 )%
Pharmacy 7.2 % 0.5 % 7.8 % (2.2 )%
Front Store 1.7 % (0.3 )% 1.5 % (1.9 )%
Total prescription volume increase (6) 8.6 % 2.3 % 8.8 % 0.6 %
Same store sales increase (decrease) (7) :
Total 5.7 % 0.1 % 6.0 % (2.6 )%
Pharmacy 7.4 % 0.4 % 7.9 % (2.6 )%
Front Store 0.5 % (0.7 )% 0.5 % (2.6 )%
Prescription volume (6) 9.1 % 2.5 % 9.1 % 0.4 %
Generic dispensing rate (6) 86.7 % 86.8 % 87.5 % 87.3 %
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Supplemental Information
Health Care Benefits Segment
The following table summarizes the Health Care Benefits segment's performance for the period from November 28, 2018 to December 31, 2018:
In millions
Revenues:
Products $ 164
Premiums 4,819
Services 521
Net investment income 45
Total revenues 5,549
Cost of products sold 147
Benefit costs 3,873
Operating expenses 1,253
Operating income $ 276
The following table summarizes the Health Care Benefits segment's medical membership as of December 31, 2018:
In thousands Insured ASC (1) Total
Medical membership:
Commercial 3,871 13,888 17,759
Medicare Advantage 1,758 - 1,758
Medicare Supplement 793 - 793
Medicaid 1,128 663 1,791
Total medical membership 7,550 14,551 22,101
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Adjusted Operating Income Guidance
The following reconciliation of projected operating income to projected adjusted operating income contains forward-looking information. All forward-looking information involves risks and uncertainties. Actual results may differ materially from those contemplated by the forward-looking information for a number of reasons as described in our Securities and Exchange Commission filings, including those set forth in the Risk Factors section and under the section entitled "Cautionary Statement Concerning Forward-Looking Statements" in our most recently filed Annual Report on Form 10-K and Quarterly Report on Form 10-Q. See also previous discussion at "Non-GAAP Financial Measures" for more information on how we calculate Adjusted Operating Income.
Year Ending
In millions December 31, 2019
Low High
Operating income (GAAP measure) $ 11,770 $ 12,080
Non-GAAP adjustments:
Amortization of intangible assets 2,520 2,520
Acquisition-related integration costs 550 550
Adjusted operating income $ 14,840 $ 15,150
Adjusted Earnings Per Share Guidance
The following reconciliation of projected income before income tax provision to projected adjusted income from continuing operations attributable to CVS Health and calculation of Adjusted EPS contains forward-looking information. All forward-looking information involves risks and uncertainties. Actual results may differ materially from those contemplated by the forward-looking information for a number of reasons as described in our Securities and Exchange Commission filings, including those set forth in the Risk Factors section and under the section entitled "Cautionary Statement Concerning Forward-Looking Statements" in our most recently filed Annual Report on Form 10-K and Quarterly Report on Form 10-Q. See also previous discussion at "Non-GAAP Financial Measures" for more information on how we calculate Adjusted EPS.
Year Ending
In millions, except per share amounts December 31, 2019
Low High
Income before income tax provision (GAAP measure) $ 8,735 $ 9,093
Non-GAAP adjustments:
Amortization of intangible assets 2,520 2,520
Acquisition-related integration costs 550 550
Adjusted income before income tax provision 11,805 12,163
Adjusted income tax provision 3,070 3,163
Adjusted income from continuing operations 8,735 9,000
Income from continuing operations attributable to noncontrolling interests - -
Adjusted income allocable to participating securities - -
Adjusted income from continuing operations attributable to CVS Health $ 8,735 $ 9,000
Weighted average diluted shares outstanding 1,308 1,308
Adjusted EPS $ 6.68 $ 6.88
Last updated: Feb 20, 2019