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CVS Health earns global recognition for industry-leading AI and technology innovation

Key Takeaway: CVS Health received seven Stevie Awards for its AI and technology innovations, including a drone network for emergency medical supply transport and a multilingual support platform. The awards highlight CVS's commitment to improving healthcare access and affordability through responsible AI. This recognition spans multiple prestigious global award programs.

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POSITIVE FACTORS

  • CVS Health won seven Stevie Awards for AI innovations.
  • Innovations include a drone network for emergency response.
  • Real-time translation platform enhances multilingual support.
  • AI Learning Academy trains colleagues in responsible AI use.

Full Press Release Details

Seven Stevie® Awards honor innovations across enterprise AI portfolio, including clinical operations, disaster response and workforce development
WOONSOCKET, R.I., Nov. 11, 2026 /PRNewswire/ -- CVS Health® (NYSE: CVS) is being recognized with seven Stevie® Awards for technology and responsible AI innovations that are simplifying access to care, supporting colleagues in their work, and helping communities respond to emergencies.
The honors span two of the world's most competitive global award programs, the Stevie Awards for Technology Excellence and the International Business Awards® ("International Stevies"). Both programs recognize standout innovation and achievement across virtually every industry, judged by panels of hundreds of business and technology leaders worldwide.
Among the recognized innovations are a real-time, retrieval-augmented translation platform that extends multilingual support to millions of members; an automation engine that speeds prior authorization approvals for patients and providers; and open-source toolkits that help developers across the industry detect bias and hallucination in AI systems.
The awards also recognize CVS Air Response™, a patent-pending autonomous drone network that transports medical supplies and supports emergency response and has already deployed during Hurricanes Francine, Helene and Milton; the Iris Knowledge Assistant, which helps Aetna customer service teams quickly find answers to complex member questions; and CVS Health's AI Learning Academy, which helps colleagues use AI effectively and responsibly in their work.
"These awards reflect the consumer-first, AI-native approach we are taking at CVS Health," said Tilak Mandadi, EVP, Ventures and Chief Experience and Technology Officer, CVS Health. "We are not only using AI to address health care access, affordability and experience challenges for CVS Health consumers, but we are also enabling the broader health care industry by creating open-source capabilities. Our colleagues have access to industry-leading AI training, and they are reimagining health care from the ground up with responsible AI."
An award-winning year for CVS Health CVS Health has earned recognition across multiple Stevie Award programs in 2026 for its enterprise-scale AI work:
• One Gold and two Silver Stevie Awards for Technology Excellence
• Two Gold, one Silver, and one Bronze International Business Awards ("International Stevies")
• Two Gold and one Silver, Stevie Awards for Great Employers — AI Learning Academy
• Gold, Enterprise AI — Predictive Modeling, Clinical Authorization & Claims Orchestration (American Business Awards)
• Silver, Customer Experience AI — Agentic Twins (American Business Awards)
About CVS Health CVS Health is a leading health solutions company simplifying health care one person, one family and one community at a time. As of June 30, 2026, the Company had approximately 9,000 retail pharmacy locations, more than 1,000 walk-in and primary care medical clinics and a leading pharmacy benefits manager with approximately 87 million plan members. The Company also serves an estimated 37 million people through a broad range of health insurance products and related services. The Company's integrated model uses personalized, technology driven services to connect people to simply better health, increasing access to quality care, delivering better outcomes, and lowering overall costs.
About the Stevie® Awards The Stevie® Awards are the world's premier business awards. They were created in 2002 to honor and generate public recognition of the achievements and positive contributions of organizations and working professionals worldwide. In short order, the Stevie has become one of the business world's most coveted prizes. There are nine Stevie Awards programs, each with its own focus, list of categories, and schedule. Together they attract more than 12,000 nominations each year from organizations in more than 70 nations and territories.

Media contact Ethan Slavin 860-273-6095 Ethan.Slavin@CVSHealth.com

Frequently Asked Questions

What awards did CVS Health win?

CVS Health won seven Stevie Awards for technology and AI innovations.

What is the CVS Air Response™?

CVS Air Response™ is a drone network for transporting medical supplies.

How does CVS support AI training?

CVS offers an AI Learning Academy for colleagues to learn responsible AI use.

What innovations were recognized by the Stevie Awards?

Recognized innovations include a translation platform and automation engine.

Last updated: Nov 11, 2026